Associate
I have just been trying out a new Holy Stone - HS510 drone. I hovered at 50m, I was turning 360 and recording. Then all of a sudden the drone shot off at speed and descended quickly crashing into a neighbouring garden. I knocked on doors but there was no signal and no sign of the drone anywhere near the probable crash site. The camera was wifi recording and filmed the direction of the crash before cutting out a few seconds before crashing. I am now put off buying another drone as I've no idea whether it was pilot error (I've no idea what I could have done) or malfunction. Amazon were terrific and have offered a full refund if I return the case, charger and controller as they were happy to agree it was a malfunction and because I spend thousands with them and have rarely retuned anything. I believe it should have descended slowly if it lost connection. I pressed return to base as soon as it veered off but that did nothing. Hope someone can explain what might have happened.