EA useless once again

5960xNvidiaGamer

5960xNvidiaGamer

5960xNvidiaGamer

Permabanned
Joined
2 Apr 2013
Posts
2,301
Location
North West
Hey guys, yesterday i reinstalled BF4 which i uninstalled a few months ago. I fancied playing it again. Before I uninstalled I had china rising & Second assault. Now this time i have installed the game, china rising is there but no second assault.... So i tried Google to see if there was a fix and found a regedit fix to add xpack0 and make it true, but I already had that. So then I did what I hate doing, going into EA live chat, so after 65 minutes waiting for one of the idiots I finally got through. I explained everything and asked him why this had happened.... He then says give me a few minute which I say thanks. So 25 minutes later he comes back and says " We have checked your game and you have NEVER had second assault activated on it ".. So after telling him he was wrong as they always are, he just wouldn't listed.
Time and time again these tools never change, I would love to know which primary school they pick the employees from. I'm sure there is a simple fix for this which I must have missed, but then again it is EA.

Does anyone have any ideas on this guys?, due a format soon which I might try sooner rather than later. I keep telling myself to stop buying the Beta games that EA release, and I think BF4 may have been the last.
If anyone has any ideas that would be great. Thanks
 
Hi:) Have you got a confirmation email of your purchase? or a receipt or packaging which shows what DLC was included in you purchase? might be the only way to get this sorted:(
 
Evga_Gamer said:
Ive checked my emails and can't find it. The DLC is even downloaded and in the BF4 update folder, the maps are there but origin isnt recognising them.
Click to expand...

That's really weird:confused:

might be worth playing help desk roulette again:eek::D you might get someone more ummmm useful this time mate:)
 
So did you buy a serial code for Second Assault from somewhere or actually buy it through Origin?

If its the latter, wouldnt it be in your Order History on Origin?
 
Sorry for late reply guys, I bought the key from either Cjs or G2play, but I used my Ex's bank card. I never set up an email I don't think either. I never buy direct from Origin. Can't believe this has happened.
 
Had the same with b3 premium, just disappeared
Called them they said it was due to a chargeback (i.e. Someone said the key was theirs not mine etc)
I said i have an email with the purchase right here in front of me now... After a long pause, the guy said check your emails

He sent me 2 b3 premium keys lol
 
Just raise a ticket saying that i have the original email with the key on which it wont let me enter it again because i used it until you lot decided to revoke it for some reason...
 
Reinstalling Origin never worked, so a format tonight it is. I can only think a reg cleaner like ccleaner that I use had deleted something. But something tells me this can only happen with EA.
 
Playing devil's advocate here, but if you don't have proof of purchase and it's not registered to your account or in your order history then I'm not surprised that they are reluctant to give the game to you. I'm not saying your lying, but how can you prove that you do own the game?

You could start again with support and ask if the key has been revoked. Not that you can do much about that if you don't have proof of purchase, but at least you know what happened.
 
You must log in or register to reply here.
Back
Top Bottom