EA useless once again

Sorry for late reply guys, I bought the key from either Cjs or G2play, but I used my Ex's bank card. I never set up an email I don't think either. I never buy direct from Origin. Can't believe this has happened.

Can you not log into the accounts and look at the purchase history? both sites have it... otherwise how did you get the key? it either gets put on your account or sent in an email but you say you didnt set-up an email?

Confused a bit by this.
 
Log into your CJ/g2play account and check your order history?
CJ's have been know to source games questionably before.

yes the key MIGHT have been fine, however if a chargeback has been done to a card or account then byebye key. However EA stating you NEVER had it is questionable in itself
 
If u need to see if u have a pack all u need do is in origin is go in to the games details what u own is listed there as for the that error u have been getting I two have been getting that with the last 2 addons (navel strike and one which I forget) others also others are getting it 2 and some say the reg edit fixed it for others it doesn't
 
dreigns its not showing up as ive even bought it, Divine when i bought this i wasnt even signed in to an account I don't think. I have the DLC in the registry showing its been installed before and have achievement you get from using that DLC. Nightmare.
 
Just going through all my old emails again to try and find it. and checking on cjs and g2play. Maybe i bought it from one of the other sites, i will find it arghhh

I found the key, it was G2play, tried to activate it again and its saying its been used?
 
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Just going through all my old emails again to try and find it. and checking on cjs and g2play. Maybe i bought it from one of the other sites, i will find it arghhh

I found the key, it was G2play, tried to activate it again and its saying its been used?

Well it will say that if you did use it. But you need to use this email to contact EA support and show that you did purchase this key. They will probably just give you a new one.
 
Ok finally I got this sorted, and it was as expected in the end. EA could see on the account that the code I gave them had activated the DLC months back, and they could also see that someone had removed it at there end 3 weeks ago!. They apologized and where unable to explain it, in the end they added the Naval DLC which I never had to say sorry, and reactivated the second assault. Nightmare over lol. Thanks for help and advice guys.
 
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