700+ transactions here no major issues, had a few faulty items arrive and sucessfully got refunds from sellers... sold a few items that arrived faulty - jsut refunded the buyers (<£30 items)
Ebay/PP scum
- Thread starter RavenXXX2
- Start date
700+ transactions here no major issues, had a few faulty items arrive and sucessfully got refunds from sellers... sold a few items that arrived faulty - jsut refunded the buyers (<£30 items)
Same here, over 2500 transaction here, most of them as a seller. Returns? Perhaps about 10 to 15 over the years, I believe that I was scammed on two of them (baby monitor and a gamecube game).
I also believe that I was lucky.
If you ask MichaelAwkward he will tell you that most scams that are not resolved in favour of the seller is usually a result of the seller not following procedure
The point is that ebay does zero to protect you when a refund does take place in most cases. Your paypal account automatically goes into lockdown when a return is triggered, and from that moment onwards you are guilty until proven innocent. Also any evidence you care to submit (time stamped photos etc) are seen as being useless.
It almost makes you want to video record everything from when it was working to you boxing it and packing it, to taking it to the post office/courier and handing it over. Ridiculous.
Soldato
- Joined
- 30 Sep 2005
- Posts
- 16,921
search and read my monitor thread
You are screwed I'm afraid. There is nothing you can do. It's a waste of time recording serial numbers, photos etc etc....ebay take zero notice of that.
The buyer will get a refund, and that money will be taken out of your account. Even if you remove the PP link to ebay and your bank, your ebay account will go negative and the end result will be that it gets passed on to a debt collection agency. Now, if they chase the debt up or not that's down to them.
Let's say you have no morals and you fancied an expensive monitor stand. You can buy a monitor and stand from ebay. When it arrives, remove the stand for yourself and tell ebay it's missing. They will force the seller to pay for the return postage and ebay will refund you.
That's what happened to me.
My advice is simple. Bend over and take it. There is nothing you can do, so don't waste time getting stressed over it. It's ebay, deal with it.
You are screwed I'm afraid. There is nothing you can do. It's a waste of time recording serial numbers, photos etc etc....ebay take zero notice of that.
The buyer will get a refund, and that money will be taken out of your account. Even if you remove the PP link to ebay and your bank, your ebay account will go negative and the end result will be that it gets passed on to a debt collection agency. Now, if they chase the debt up or not that's down to them.
Let's say you have no morals and you fancied an expensive monitor stand. You can buy a monitor and stand from ebay. When it arrives, remove the stand for yourself and tell ebay it's missing. They will force the seller to pay for the return postage and ebay will refund you.
That's what happened to me.
My advice is simple. Bend over and take it. There is nothing you can do, so don't waste time getting stressed over it. It's ebay, deal with it.
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I've yet to hear of Paypal taking anyone to court and winning; I'm curious as to how exactly they'd hold a seller responsible for Paypals decision to refund a buyer of their own volition?
Soldato
- Joined
- 20 Feb 2010
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- 4,503
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- Darkest Worcestershire
When will people learn
NEVER sell on ebay unless you can stand the loss
NEVER sell on ebay unless you can stand the loss
Because contractually you agreed that they could do it when you signed up to their services?
There is such a thing as unfair contract terms, I'd be interested to see how a term which effectively states "we can take money off you for whatever reason we see fit" would stand up against that.
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Also AFAIK there is ZERO impact on your credit file one way or the other. So as long as you stand your grounds against the debt collectors ZERO issues.
Soldato
- Joined
- 7 Jan 2009
- Posts
- 7,013
This is the reason i will ONLY buy stuff from Ebay now,Its too risky to sell stuff on there and not only that,Ebay & PPs cut makes it not worth selling some stuff.
Cant beat the MM on here,Much much safer.
Cant beat the MM on here,Much much safer.
There could be an impact on your credit file; you could potentially end up with a CCJ, but only if they take you to court and win. Otherwise I'm pretty sure that's correct, as you aren't entering into a credit agreement with them.
Yes, aware of UCTA - but then you're challenging the terms themselves. To your point, the first question is - are they allowed to? Answer is yes, because of the contract. Second question then is - is that term fair/unfair? That is not that straightforward a matter and can be quite complicated. Ultimately a point for a court to decide.
Associate
- Joined
- 7 Feb 2009
- Posts
- 2,128
There needs to be a real alternative to ebay.