Ebay problem: Do I have a case?

engstrom0304 · 29 Dec 2011 at 18:54

Hey guys...
Bought a bluray player on Ebay yesterday... It said it would be delivered same or next day by 24 hour interlink courier.. it was even said on the listing itself...

I asked for tracking details today by email as it said on the ebay page it was posted.

I then got a reply saying that it had been delivered by unrecorded royal mail standard parcels...

Do I have a case to demand a postage refund?

Thanks

MeEsH BaKkA · 29 Dec 2011 at 18:56

Has it been delivered?

engstrom0304 · 29 Dec 2011 at 18:58

MeEsH BaKkA said:
Has it been delivered?

Well it was posted today, it won't be delivered now till well after new years day id have thought.

EDIT: While if it was interlink I would have got it tomorrow, which is what I paid for.

AntiHeroUK · 29 Dec 2011 at 18:59

How much was the postage charge?

koooowweeee · 29 Dec 2011 at 19:00

arknor · 29 Dec 2011 at 19:12

if it was sent unrecorded make a dispute saying you never recieved it, that will learn them

AntiHeroUK · 29 Dec 2011 at 19:19

I don't see any reason why you shouldn't be entitled to a postage refund as you didn't get what you actually paid for.

arknor said:
if it was sent unrecorded make a dispute saying you never recieved it, that will learn them

So you are encouraging blatant dishonesty should the parcel actually arrive..

rogan · 29 Dec 2011 at 19:20

arknor said:
if it was sent unrecorded make a dispute saying you never recieved it, that will learn them

.....

King Damager · 29 Dec 2011 at 19:27

Nope. But you might have a bluray player.

kd

arknor · 29 Dec 2011 at 19:30

AntiHeroUK said:
I don't see any reason why you shouldn't be entitled to a postage refund as you didn't get what you actually paid for.

So you are encouraging blatant dishonesty should the parcel actually arrive..

no im encouraging the op to rely on the tracking information he paid for to determine wether the package actually arrived or not

Justintime · 29 Dec 2011 at 19:36

If you paid a premium for premium delivery, yes definetly ask for a partial refund, when its delivered, see how much it cost and ask for the difference on what you paid for delivery.

wkingsnorth · 29 Dec 2011 at 19:57

Paypal always side with the buyers, so definitely

Hyburnate · 29 Dec 2011 at 20:06

it didn't turn up

Adam · 29 Dec 2011 at 20:31

Hyburnate said:
it didn't turn up

Disgusting :mad:

Next time you go to post something and wonder why insured delivery is so expensive I hope you remember this thread.

Justintime · 29 Dec 2011 at 21:18

Yeah, shocking. Hope these guys aren't serious.

MrKeeno · 29 Dec 2011 at 21:37

Justintime said:
Yeah, shocking. Hope these guys aren't serious.

Yep they are

If you get it then where is the problem?

darael · 29 Dec 2011 at 21:46

busman said:
If you get it then where is the problem?

The fact the OP paid for a service they did not receive.

koooowweeee · 29 Dec 2011 at 21:52

How much did you pay for postage.

Could you find it cheaper with a slower delivery service

Apok · 29 Dec 2011 at 22:17

Should be able to claim at least the postage charges back, why should the op have to wait up to 3 or 4 weeks to file a claim for an undelivered item if it never comes, when he paid for a premium service.

- i'm not excusing making a claim with paypal saying the item wasn't received but there is no guarantee that he will receive the item, or that if he is out the item gets left with an unscrupulous neighbour, thing's like this do happen and some people prefer havinv the peace of mind that they don't have to worry about receiving something they have paid for, why should the op be punished for the seller not honouring his end of the sales agreement?

Destination · 29 Dec 2011 at 22:19

arknor said:
no im encouraging the op to rely on the tracking information he paid for to determine wether the package actually arrived or not

Sounds reasonable.....