ebay problem - quick question - item not as described

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frakker said:
Load of ol' tosh if you ask me. It's his responsibility to ensure the item description is correct, either he's stoopid or incredibly lazy and didn't once check over the seven days the item was listed for to see the description was incorrect.
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it does sound dodgy - but as i said i can't make a claim/complaint to ebay/paypal until 10 days after the auction has passed (24th) so hey, i'll give him the benefit of the doubt for now - but come the 24th if it isn't sorted then its no mercy time and i'll set the paypal dogs on him ;)

anybody know how the paypal claim system works, just so i know beforehand?? cheers.
 
unbelievable! - i was going to buy the quadrilogy from the hmv website yesterday for £17.99 but there was a promotion i saw which gives you a £3 voucher so i did that and waited for the email.
I got the email today and its only £3 off if you spend over £25 - bugger.
So went into town and the boxset was £24.99 in hmv and virgin.
So i came back, went on the hmv website and now the boxset isn't £17.99 anymore, its £69.99!!!

life isn't fair :(
 
I got this boxset for £4, Tesco had it on offer for £16 in the boxing day sales this year and I had a £10 voucher. :D

when you go to list a dvd you can either input the EAN no. or not bother, he has bothered and he has entered the 9 disc EAN no. so he had NO leg to stand on, ebay didnt make the mistake he did.

Just email him this

The seller, crazy_dazy07, assumes full responsibility for the content of this listing and the item offered.
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:D
 
aardvark said:
unbelievable! - i was going to buy the quadrilogy from the hmv website yesterday for £17.99 but there was a promotion i saw which gives you a £3 voucher so i did that and waited for the email.
I got the email today and its only £3 off if you spend over £25 - bugger.
So went into town and the boxset was £24.99 in hmv and virgin.
So i came back, went on the hmv website and now the boxset isn't £17.99 anymore, its £69.99!!!

life isn't fair :(
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Sounds like my kind of luck!! I'm sure you'll get it sorted. If you pay using a credit card via paypel then things like this are even easier as you just call your credit card company, they do a charge back against paypal and paypal suddenly loses their money so take an interest in it and charge back agains the seller.

I've done it before after going directly through paypal just didnt work! I opened a dispute, the seller said he would send the item so I closed the dispute. The item didnt arrive a week later so went to open a new dispute and you cant open more than one after the original has been closed! Emails to paypal didnt work so the chargeback via the credit card worked within 7 days! Didnt even need to bother contacting paypal :)

So if you use paypal to get back at the seller, just make sure you dont close it until you get the money back no matter what the seller says!!
 
cheets64 said:
Ok £6, great boxset thought.

powerplaydirect.com have it for £17.99
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good call, thanks.
i have another ebay auction i'm winning at the mo (i never learn :p ), but if i lose that i'll get it from powerplay.
 
I got a broken CD Micro system player of ebay, made a claim via Paypal (after the seller said "well this retails at £109.99, if you fix it, you still have a bargain") and I got £3.77 back as they charge $25 fee to investigate claims.

She's asking for it back, but refusing to pay the postage charges, so I'm not giving it back.

Another time, someone described an Xbox 360 premium as having the wireless controller, arrived with a cheap rip off... he demanded the whole thing back for a full refund, I just wanted a wireless controller, so I lost that claim (another one who said 'you got a bargain, so be happy and shut up'.)

I hate making Paypal claims.
 
ok, i still haven't got my money back and i keep getting fobbed off despite repeated requests.

i've given him/her until the weekend to give me a refund - what are my options?
negative feedback and a paypal claim - but its only £17 anyway so will the claim be useless?
 
unbelievable!
after starting a claim on paypal he is now claiming he sent me the 9 dvd's!
So i escalated to a claim and paypal tell me i will have to pay a $25 fee if i win, despite the fact that i emailed paypal yesterday and they said i would not have to pay anything.

so what are my options?? is it better to just cancel the claim (for £17.10) and resell the items myself to get some money back? it kind of makes the paypal protection useless for cheap items.
 
aardvark said:
unbelievable!
after starting a claim on paypal he is now claiming he sent me the 9 dvd's!
So i escalated to a claim and paypal tell me i will have to pay a $25 fee if i win, despite the fact that i emailed paypal yesterday and they said i would not have to pay anything.

so what are my options?? is it better to just cancel the claim (for £17.10) and resell the items myself to get some money back? it kind of makes the paypal protection useless for cheap items.
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Leave him negative feedback and claim through PayPal, it's the principle that counts here... you paid for a 9 DVD box-set and received 4x DVD's. The item was clearly not as described. How far does he live away from you, near enough to travel? Can you get his telephone number and call him?

But seriously, leave neg feedback for him and just put:

"Auction was for 9 DVD alien quadrilogy, seller sent me 4x DVD seperates. Item NOT as described and offered no apology or refund. Bad seller."
 
Richdog said:
Leave him negative feedback and claim through PayPal, it's the principle that counts here... you paid for a 9 DVD box-set and received 4x DVD's. The item was clearly not as described. How far does he live away from you, near enough to travel? Can you get his telephone number and call him?

But seriously, leave neg feedback for him and just put:

"Auction was for 9 DVD alien quadrilogy, seller sent me 4x DVD seperates. Item NOT as described and offered no apology or refund. Bad seller."
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yeah but if i have to pay the $25 and also send back the dvd's - i seem to lose.

Don't worry, he's getting negative feedback definitely.
 
aardvark said:
yeah but if i have to pay the $25 and also send back the dvd's - i seem to lose.

Don't worry, he's getting negative feedback definitely.
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Hmm yeah, I advise re-listing DVD set on Ebay, getting most of your money back, then buying the real thing afterwards.

Or just wait a few more days before leaving neg feedback and see what he says... he may be able to be persuaded to give a refund yet. ;) <--- Evil wink.
 
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ok, well i've already submitted the paypal claim but i've sent them an email aswell to confirm if i have to have the $25 fee.

i guess i'll wait a couple of days - i think i will end up cancelling the claim, giving neg feedback and reselling the dvd's myself. :(
 
havent read all the thread but

'This nine DVD boxset contains all 4 films '

doesnt say nine disks and he only mentions 4 films in the description
 
geeza said:
havent read all the thread but

'This nine DVD boxset contains all 4 films '

doesnt say nine disks and he only mentions 4 films in the description
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ermm, isn't the 'nine dvd boxset' a clue to how many disc's he is claiming.
 
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