eBay return do I have rights?

[toon_mad]

Hi folks,

Bought a phone off eBay, received the item but changed my mind, it's still sealed and unopened, emailed the seller said I had changed my mind and would like to return and would cover his postage costs, he is refusing, listing says returns not accepted.

Paid with PayPal credit

Do I have any rights eg open a dispute, or am I stuck?

Thanks

 

[Deleted User 298457]

No.

 

[toon_mad]

Do distance selling regulations or anything like that not apply anymore? Haven't bought from eBay in quite a while but I remember buyers always had more rights

 

[hurfdurf]

Do distance selling regulations or anything like that not apply anymore? Haven't bought from eBay in quite a while but I remember buyers always had more rights

Ianal but that’s buying from a shop, you bought a second hand phone.

 

[toon_mad]

It's new and sealed or is that different still?

 

[PapaLazaru]

Why did you change your mind out of interest?

 

[andy_mk3]

No returns accepted means you bought from a private seller, therefore you cannot return the item unless it is faulty or not as described.

Commercial sellers have to allow returns.

 

[Malevolence]

Ianal but that’s buying from a shop, you bought a second hand phone.

If it's advertised as 'New & Unsealed' then it isn't 2nd hand.

 

[toon_mad]

He's agreed to let me return as long as the security tape is not cut or anything and the serial numbers match up.

Should I ask him for what serial number he has so it's in writing on the messages? He could lie about it maybe I don't know

 

[tamzzy]

Just list it on the MM mobile phone section lol

 

[Deleted User 298457]

He's agreed to let me return as long as the security tape is not cut or anything and the serial numbers match up.

Should I ask him for what serial number he has so it's in writing on the messages? He could lie about it maybe I don't know

Yeah tbh now the chap has agreed to help you out I'd be thinking hes a fraudster too. Ask him for a picture of himself with a shoe on his head.

 

[Malevolence]

He's agreed to let me return as long as the security tape is not cut or anything and the serial numbers match up.

Should I ask him for what serial number he has so it's in writing on the messages? He could lie about it maybe I don't know

You'll return it, he'll claim he hasn't received it and open a dispute. ScamBay will side with the seller and you're down both the money and a phone.

 

[Efour]

If I was the seller of course I'd be doing all this.
Just read any opposite thread on here.
Good luck

 

[toon_mad]

So your saying don't send it he'll scam me, even if I send it special delivery tracked and insured etc?

 

[Deleted User 298457]

Is the seller a reputable one? Or someone random chap?

 

[Deleted User 298457]

You'll return it, he'll claim he hasn't received it and open a dispute. ScamBay will side with the seller and you're down both the money and a phone.

lol dude every thread the gimmick is eBay siding with buyer.

 

[toon_mad]

Deleted

 

[toon_mad]

I'll provide part of the serial number and get him to tell me the missing bits

 

[Deleted User 298457]

You need to make sure you do the return through eBay otherwise you are just some random dude shipping a phone at this stage.

 

[toon_mad]

You need to make sure you do the return through eBay otherwise you are just some random dude shipping a phone at this stage.

If you mean by initiating the return process through eBay then yes I have started that. Cheers

Edit: that's why I'm asking him to confirm middle of the serial number once he's done that I'll upload a picture of the box with full serial and it's in the proof of messages there at least