Energy Prices (Strictly NO referrals!)

I just got £30 compensation (going up to £40) because it took EDF more than 6 weeks to give me my final bill after switching to Octopus.

I just called them up and said "...it has taken you more than 6 weeks to give me my final bill, could I have my compensation please" to which the kind lady replied "Sure, the cheque will be in the post and you should get it within 10 days".
There is a lot to be said for complaining to these kinds of companies. I got my EDF bill down from negative 700 to negative 400 by complaining about every little thing (tariffs promised but then not available was a favourite).

I made UKPN pay me £30 for my kebab when we had a power cut last week. Got that through today :D
 
i hope with the amount of people leaving (inc me) they will reformulate it in the future but they probably wont
the intresting thing is im moving to tomato and IF tracker becomes intresting again i can move back onto it as i have left and come back with electic to octopus and dont have to wait 9 months
They might already be reacting, at first glance Dec 2024 tracker (for gas) is better than spring and summer variants, I still not examined the formula, but the unit rate is lower at current market levels, not as low as the original formula though (dec 2023 and older).
 
Last edited:
Are the the two 14p mid peak periods set or are they flexible or regional? (When I looked it was 9.30am-11.30am and 8.30pm-10.30pm)?
It asks you questions when signing up, and depending on answers things change on the tariff, if you say you are a pensioner you apparently get a cheaper peak rate.

From what I understand not picking options for usage, gives you the best combination, which is what I did, e.g. you can get an extra hour of 5p, but will lose one of the 2 hour 14p slots in exchange.

I edited my post as well now, as I made a mistake.
 
Last edited:
Did you get your final bill?

No, still haven't got it yet and I switched at the beginning of October. Their reason is that they didn't receive the final reading for my electricity from Octopus - they also owe me ~£200 which they won't give me until the final bill has been done. I probably owe them less than £10 as I was paid up to date just before the switch.
 
It asks you questions when signing up, and depending on answers things change on the tariff, if you say you are a pensioner you apparently get a cheaper peak rate.

From what I understand not picking options for usage, gives you the best combination, which is what I did, e.g. you can get an extra hour of 5p, but will lose one of the 2 hour 14p slots in exchange.

I edited my post as well now, as I made a mistake.

Thanks, I think I will try it out as I have an EV (but normal plug charger so only 2.38kW) and even using the default Intermediate tariff I'd be better off. Their EV tariff also looks good with hour longer 5p from 12am-6am but slightly higher normal rate and SC and the 14p rate is from 10pm-12pm instead of 8.30p-10.30pm.
 
Last edited:
https://www.bbc.co.uk/news/articles/c7vd57qzlqpo

Oh looky, British Gas owner Centrica starts putting out reports about potential gas storage level issues to panic the populous....

Next steps
  1. advise the suppliers that the price has went up and the suppliers (some of who are part of the same umbrella company as the gas producers) have to pay more
  2. said suppliers then complain to Government that the price cap is way too low
  3. Government is pressured to step in and help out the energy companies finanicially
/tinfoil hat

;)
 
I’m sure we’ve had these warnings last year when we had a cold snap?

Seems a good way to create ‘scarcity’ and therefore crank prices.
 
Last edited:
They did put out a service requirement today but all bids were rejected.
What exactly is the problem? I thought this effort worked really well last year. Is this simply due to the amount being credited to the energy companies / customers has dropped to an extent that most parties think it's pointless / or ala @stuman "why bother, we're getting coin from this!".

e: https://octopus.energy/blog/24-hours-to-save-saving-sessions/
I had not realised but this about sums it up, ~90% reduction in rewards.
 
Last edited:
Back
Top Bottom