Energy Supplier can't install an EV Charger

[Firegod]

Ovo won't fit the charger without a picture of the earthing rod. Thankfully when the property was being revamped we took lots of photos. Dusted off the album and there is one picture just about showing the earths leading into the rod in the ground! I've scanned it off to them. Fingers crossed that is good enough to apease them.

 

[Firegod]

Are you sure the gas isn't bonded somewhere else that isn't in the outdoor gas box?

Not that i can see or am aware of. The lady that upgraded all the meters for us recently (we're now all smart metered up) left a yellow note card in the gas meter box. I'm guessing she couldn't see any evidence of one either. I'm assuming it would be easy to tell - an earth cable leading in/out of the box.

 

[Firegod]

A big box shifter like Ovo

I had to read that twice.

 

[Firegod]

I mean, if push comes to shove, this really shouldn’t be expensive to fix.

An earth rod itself is only about £10, you might need a few but it’s not an expensive or time consuming job. You just need somewhere sensible to put it where you can get a cable back to the rest of the installation. It will need to be tested though so it’s a job for an electrician.

The gas bonding is an easy fix, you could DIY this easily, you just need to make sure you use the correct sized cable. No need to test/sign off.

Get the guy back who fixed the other issue to do the whole job if Ovo won’t do it.

Plus switch to Octopus!!!

Thanks mate - understood. And yep, my thoughts exactly. I'll await Ovo's reply and if not get onto sparky to come sort.