Error Log Woe's - Please Help

bluetech · 9 Jul 2007 at 23:31

The driver detected a controller error on \Device\Harddisk0\D.

The above was recorded within Windows Event Log, multiple times now that I can reproduce it.

I have:

1) Changed all cables on all HDD's (SATAII HDD's)
2) Updated Chipset and Raid Controller Drivers

Questions:

1)Which HDD is the above relating to?
2) How can I go about resolving this?

Other Information:

-Using GA-965P-DS3 Motherboard
-One HDD partitioned (XP/Vista - Using XP Mainly)
-Two RAID1 (Mirrored)
-Problem can be produced by copying data from the raid array to the system disk

Thanks for reading!

bluetech · 9 Jul 2007 at 23:54

Just an update, the problem only seams to occur on the system drive and NOT the RAID array. Any ideas?

shine · 10 Jul 2007 at 04:13

What's the Event ID?

I'd guess its 11 - if so follow the troubleshooting guide.

bluetech · 10 Jul 2007 at 10:49

shine said:
What's the Event ID?

I'd guess its 11 - if so follow the troubleshooting guide.

Thanks for the reply, but it appears as though the link is invalid. Would it be possible to post it again?

Thanks

EDIT:
Sorry, just read what you said properly. It is event 11. Do you know much of this?

Thanks for the help

shine · 10 Jul 2007 at 11:43

I've updated the link in my original post - cut and paste error.

In almost all cases, these messages are posted because of hardware problems. The source may be the controller or (more probably) a device that is attached to the controller.

The rest of the article uses SCSI to show how to troubleshoot but it should be the same for all controllers.

Make a backup of your data, download the drive's diagnostic utility from the manufacturer's homepage and extensively test it. Any results you get that way may be very usefull for a warranty replacement. Note any errors you get and mention them on the manufacturer's homepage when you apply for warranty.

bluetech · 10 Jul 2007 at 19:41

Thanks, I will try that. I have just installed some windows updates and had to format / re-install the OS, I couldent boot in. Odd because using F8 to see if there is a BSOD... none. And safe mode wouldent work either.

Luckily my data is on the raid array so it's not that bigger deal.

Thanks for the help. I will give what you mentioned a go.

bluetech · 10 Jul 2007 at 22:17

I have just had got everything up and running after the re-install. This included getting all the latest versions for all of the hardware.

It would appear as though the disk problem has gone away (may have been a software issue after all). I will be keeping an eye though and may run those checks you advised me on earlier.

Thanks for your help during this though. It has been much appreciated

bluetech · 11 Jul 2007 at 02:41

Ah, spoke to soon, here they come agin. OK, I will try what you were talking about and see what happens.

bluetech · 20 Jul 2007 at 17:58

bluetech said:
Ah, spoke to soon, here they come agin. OK, I will try what you were talking about and see what happens.

Western Digital have confirmed a fault with the drive. The CD would only 1 in 4 times boot. The other 3 it would produce an error. The windows tool produced a BSOD and all those event errors too.

Thanks guys, HDD is back to overclockers who have so far been great as usuall the whole thing. Having a problem with some speakers I brought through overclockers to, oddly at the same time :

http://forums.overclockers.co.uk/showthread.php?t=17754169

but Overclockers have organised (and proceeded) with a collection of both the HDD and speakers.

Very efficient there Overclockers! One happy customer!