EV general discussion

lordrobs said:
People say about expecting good service when buying a car as it is the "second most expensive thing you will ever buy", I was just pointing out that you can't necessarily expect better for the most expensive thing you will ever

People can also be excused to think that buying new = no issues. It absolutely should, but the reality, just as it is with many cars, is that this simply isn't the case.
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I've never been under any illusion that spending more necessarily gets anyone a better service, my point was people need to complain and not allow businesses to set their own agenda when it comes to dealing with these customer service complaints.
 
Decent efficiency again over the past couple of months in the ID4.
My trips to Slough and back from Derby each week are now getting me around 3.8-4m/kwh
Now averaging 3.5m/kwh over 42k miles.
Car is still on original tyres with about 3.5mm of tread left :o, that's not too shabby for a heavy vehicle.
Last couple of months of ownership and then it goes back to be replaced with the EV3.
 
Penfold101 said:
So, here’s a fun one: we came away on holiday last week to a house in Cumbria for a family get together. From Cheltenham it’s just over 200 miles, plus another 20 to join up with the folks near Preston. In the current weather, just about doable in the OH’s EQC. Add in a car full of stuff, toddler’s toys and roof box and it starts to get a bit hit and miss!

I’m a firm believer in charging when you can and not when you need to, so I was never going to risk it and knowing there wasn’t charging available at the property we pulled into Keele services and stuck it on charge.

Well, I attempted to - the Gridserve refused to connect and the Tesla next to me wasn’t having much luck either so we gave up and went ten miles north to try again.

Lots more chargers, several in use so I was confident of getting some electrons - 5 chargers later and absolutely nothing, either failure to connect or a brief charge and then stopping again 5 seconds later. It left a brief niggle of “is it me?” in my head…

The boy needed his nap and I knew there was good chargers near my parents that used before so we carried on up to the M55 and I dropped them off to go and try my luck. Another 6 chargers later and I now knew the car was the problem, with an occasional red charging lock indicator around the plug and exclamation on the dash but not much else. Having seen these before a few times in the last couple of weeks but having had no issues AC charging my head turned to a problem in the DC system and I started making calls to the local MB dealerships as I was sat on 18% and at the start of a holiday.

Both local ones in Blackpool and Preston robbed me off and refused to look at it that day or even get back to me at all, and the local independant couldn’t do EV work that deep, which left me in a bit of a pickle and thinking of all sorts of scenarios with hire cars and recovery trucks etc.

Then had a lightbulb moment (no, not @danlightbulb) and figured that the AC charging had worked that night before I left, so why wouldn’t it be working now? Zapmap found me a 22kW charger less than a mile away and when I plugged in the car was taking the full 11kW quite happily, so I sat the for an hour till I had enough range to get to our holiday home (plus a buffer), picked up the family and then went full EVangelist sitting at 50-60mph behind a lorry all the way up the M6 :D

Charged it locally on some public AC in the Lakes and we haven’t done much driving here anyway so I can get home no problem and it’s booked in to the MB garage down there to figure out what part of the DC system is knackered.
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Just to follow this up, the local MB dealership took the car in this week and diagnosed a thermal cutout switch in the charging socket as knackered, so the car was thinking it was overheating constantly and not allowing the charge.

Total cost to replace - £2200.

This is plainly ridiculous, and without even asking they’d gone to MB asking for a goodwill gesture due to it being a 72 plate on 27k miles, and it brought the price down to £850. Drive a Mercedes, pay Mercedes prices!

As an aside, we’d seen they had charged it on AC through the app, but not on DC. When this was questioned on the phone after being told it was ready, the rep pushed back but eventually went and asked the tech who said they don’t have DC charging facilities there which boggles the mind slightly. Tried it on the way home and it worked fine.

Had them do a battery check - 98.7% which doesn’t seem too shabby.
 
(no one else asked - spanish inquisition) so the charging system are not considered under the motor/battery warranty,
I thought stellantis weren't covered either and have a well known charging circuit board failures where they had made a gesture to all owners,

Had you contemplated an extended warranty, but perhaps no where near as cheap as the BMW ICE ones; was the part cheap if you were DIY'ing
 
Penfold101 said:
Just to follow this up, the local MB dealership took the car in this week and diagnosed a thermal cutout switch in the charging socket as knackered, so the car was thinking it was overheating constantly and not allowing the charge.

Total cost to replace - £2200.

This is plainly ridiculous, and without even asking they’d gone to MB asking for a goodwill gesture due to it being a 72 plate on 27k miles, and it brought the price down to £850. Drive a Mercedes, pay Mercedes prices!

As an aside, we’d seen they had charged it on AC through the app, but not on DC. When this was questioned on the phone after being told it was ready, the rep pushed back but eventually went and asked the tech who said they don’t have DC charging facilities there which boggles the mind slightly. Tried it on the way home and it worked fine.

Had them do a battery check - 98.7% which doesn’t seem too shabby.
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So did they replace the entire (N293) harness, or just the socket assembly? I know the sensors are inline, so I assume they would need to fit an entire new harness, but then even at £2,200 that doesn't sound right given the labour involved.
 
MrRockliffe said:
Got my new EV charger at my new place. It’s really nice and just works.


Really simple - you set the start time and end time, and it just works. Much easier than Ohme.


Only £350 plus install too.
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Oh really? I have Ohme Pro, in what way did it not work out for you then?
 
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