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Glanza

Glanza

Glanza

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13,530
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South Yorkshire
First time I've tried subscribing to a stock alert and it doesn't work when using Edge (latest version as of today) disabled tracking protection and Ublock Origin and still the same,

Tested on Firefox with their tracking protection and Ublock Origin enabled and it worked fine and I could subscribe to the stock alert.
 

Doric

Doric

Doric

OcUK Staff
Joined
16 May 2022
Posts
27
Glanza said:
First time I've tried subscribing to a stock alert and it doesn't work when using Edge (latest version as of today) disabled tracking protection and Ublock Origin and still the same,

Tested on Firefox with their tracking protection and Ublock Origin enabled and it worked fine and I could subscribe to the stock alert.
Click to expand...

Hey - would you mind DM'ing me some screenshots of what you see and we can diagnose further from there?
 

Doric

Doric

Doric

OcUK Staff
Joined
16 May 2022
Posts
27
AlSki said:
Came here to say the same thing... but will add its only from the product pages not the search.. i.e.
(Just re-read. @ED209 said exactly that, I just can't read, d'oh)
Click to expand...

Thanks for raising this guys - will share with our dev team to investigate further
 

jrwagh333

jrwagh333

jrwagh333

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20 Aug 2008
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6,826
Zenduri said:
Quality service... spoke to ocuk this morning o the phone response was nah mate not out problem any more, speak directly with lian li
Click to expand...

Legally it is the retailer who is responsible if it's a first year issue.

I had issues like this with a different retail who wasn't budging. One quick email to the Ombudsman sorted that out
 

Doric

Doric

Doric

OcUK Staff
Joined
16 May 2022
Posts
27
ED209 said:
I had an issue yesterday when trying to add something to my wish list but instead it took me to the checkout screen which clicking the heart

I was trying to add these fans to the wish list

www.overclockers.co.uk

Lian-Li UNI AL120 V2 Addressable RGB Black 120mm Fan Triple Pack with Controller

Order Lian Li UNI AL120 V2 Addressable RGB Black 120mm Fan Triple Pack with Controller now online and benefit from fast delivery.
www.overclockers.co.uk www.overclockers.co.uk

If you do it from where you can see all the products it works but if you do it from within the product it takes you to the checkout screen
Click to expand...

Hey - we've deployed a fix this morning which should have now resolved this for you.
 

ED209

ED209

ED209

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5 Nov 2014
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7,558
Doric said:
Hey - we've deployed a fix this morning which should have now resolved this for you.
Click to expand...
Hey Doric, Thanks for the update.

I have just tried it and when clicking the heart now it does nothing.

It does not go black to show its been added and my Wishlist does not get updated either.
 

Zenduri

Zenduri

Zenduri

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17 Mar 2009
Posts
6,607
Location
Nottingham
Zenduri said:
Quality service... spoke to ocuk this morning o the phone response was nah mate not out problem any more, speak directly with lian li
Click to expand...
Ended up having to go direct with Lian Li as OCUK would only send it back to Lian Li themselves which would add turnaround time. Lian li responded in 6 hrs and agreed on a full replacement no need to send the dead AIO back. However from their wording it sounds like its coming from the factory in Taiwan so i have no idea how long it will take.

Kinda wish i had bought the part from amazon as it would have been a straight swap/replacement and little down time.
 

Doric

Doric

Doric

OcUK Staff
Joined
16 May 2022
Posts
27
ED209 said:
Hey Doric, Thanks for the update.

I have just tried it and when clicking the heart now it does nothing.

It does not go black to show its been added and my Wishlist does not get updated either.
Click to expand...

Thanks for checking and apologies for the inconvenience here.

Would you mind sending me a DM with a screenshot of your browser's developer console when you attempt this so we can see if any errors show?
 
Last edited:

AlSki

AlSki

AlSki

Associate
Joined
3 Nov 2020
Posts
48
@fiveub quick one...
If I want to buy many of these https://www.overclockers.co.uk/ek-w...-12mm-hard-tube-fitting-nickel-wc-a9t-ek.html I can add 7 from the page and it then shows in my basket as

EK Water Blocks EK-Quantum Torque Micro HDC 12mm Hard Tube Fitting - Nickel
7 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 <--- Value selected and other options from the basket dropdown

£41.93
£5.99 / unit
warning_amber1 currently available



But... when I try and add more than one of https://www.overclockers.co.uk/ek-w...m-0.8m-pre-bent-90-nickel-2pcs-wc-ad5-ek.html I can only select one from the quantity drop down. Now I can still add one of them twice, so I then see

EK Water Blocks EK-Loop Metal Tube 12mm 0.8m Pre-Bent 90° - Nickel (2pcs)
1 <---- erm

£77.98 <--- because there are two
£38.99 / unit
warning_amber1 currently available


Is this difference intentional?

Also, when's your next EK shipment? :)
 
Last edited:
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