experts, is ebay user having me on?

[marktruman]

I sold an ebay user my old motherboard, it was working I sold due to upgrade. I sent fully boxed, however there was no pnp cap on socket. The user says he would like to return it because there is no pnp cap in socket, is this a good enough reason to return or to even break it?

 

[hyperseven]

got a link the the original listing?

 

[P4Clock]

No, but...... Any item purchase on line from any shop, forum, ebay and so on can be returned within 14 day's no matter what the reason.
DSR(distance seller regulations) is a bugger

 

[spoffle]

^ DSR doesn't exist any more.

 

[P4Clock]

^ DSR doesn't exist any more.

Well what ever ebay call it, you can return an item within 14 days still

 

[marktruman]

got a link the the original listing?

http://www.ebay.co.uk/itm/291263040797?ssPageName=STRK:MESDIX:IT

he bought it 11th october, says he just built pc and thought it was all in working order ? I dont know what he means by that but I presume he means its broke.. it was fine when I sent it.. I dont know if having no pnp socket would break it

or.. hes broke it and wants a refund

 

[P4Clock]

is he saying there is damage or is it just the missing cover?

 

[Divine Pain]

Isnt there an option where on ebay you could say that you would not accept any returns? Or has this been changed?

 

[marktruman]

is he saying there is damage or is it just the missing cover?

his/her quote

" I tried to start building my computer today and found out that the mother board has no CPU PnP cap on the socket?! You described full working?! Would you please check if you left any thing behind while packing!? Let me know ASAP thanks "

 

[Sandycheeks]

Sounds like the buyer is new to building and is stuck watching a video when it says to remove the cap!

 

[Terminal_Boy]

Sounds like the buyer is new to building and is stuck watching a video when it says to remove the cap!

This.

 

[Ucof]

Agreed with the above two people.

 

[Rroff]

Well what ever ebay call it, you can return an item within 14 days still

CCR doesn't apply to private sellers.

 

[NoNameNoNumber]

I'd have bought that and not moaned!
What does PNP mean BTW? I get what it is

 

[Jasseh]

I'd have bought that and not moaned!
What does PNP mean BTW? I get what it is

Apparently it stands for Pick and Place cap/cover.

 

[DotFifty89]

If your selling something that you have used it must contain everything that it did when you bought it brand new. If something is missing then the buyer is within rights to ask for a refund, regardless if you have put returns not accepted.

 

[Pij]

If your selling something that you have used it must contain everything that it did when you bought it brand new. If something is missing then the buyer is within rights to ask for a refund, regardless if you have put returns not accepted.

He specifies what it comes with, Box, manual and CD. Based on that idea, if you don't have the cellophane wrap on a DVD box it doesn't have everything from new.

Imo he hasn't got a reason to ask for a refund.

Ebay themselves say theres no DSR for private sellers, only Business traders (not sure if I can link to it)

 

[deFiniLoGy]

Partial refund to buy him/her another cap then maybe?

 

[darael]

Isn't the cap supposed to be installed before shipping the motherboard?

 

[Andygully]

I don't see why he need'S the cap as long as the bins haven't bent in transit and even then he wouldn't need it as the damage has been done.