External WD 1TB hdd Problem help needed

Dean037

Dean037

Dean037

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28 Aug 2011
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466
Hi again everyone I have a 1tb external wd hdd (my passport) its full of films and old photos etc it was plugged into my sons TV. not sure if been dropped etc anyway when I plug it in it lights up and can hear its on but doesn't come up in my computer at all.

it comes up in device manager but not in my computer. I really want the photos etc from it and films.
I have tried a different wire from a mate with no luck and tried putting it upside down etc and messing around to see if can again access with no luck at all.

also any recommendations for my next external hdd WD or sandisk etc ?

any ides
Dean
 
You should be able to get some data back with either testdisk or active@ file recovery.
 
I've got 2 of these and had same problem with both. First one was issue with USB extrnsion I was using and second was issue with USB cable itself.

If you have it plugged into a USB extension cable the try plugging it in directly. If not try a new USB cable
 
Restore from your backu....

We have way too many threads that start like this. Backup backup backup!
 
I know I don't have some of things backed up, also I have already tried a different cable and same problem persists I will look at the data recovery u mentioned but will it be able to access the drive ?

What is best brands western digital or SanDisk?
 
Have you checked in disk management to see if its listed there and its current state since as it's shown in device manager but not in my computer it's likely that something has happened to the hard drive and the computer thinks that it hasn't been initialised.

If it is being shown in disk management, then recovery tools might be able to find the files on the drive unless something else has been done to the drive whilst it was connected to the TV that has wiped everything from the drive (if recovery tools don't find anything, then that is what has most likely happened).
 
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