fleabay...

11 negatives in 12 months is good going.

Personally I wouldn't buy any "new" gear on ebay when I can get it from a legit store with a warranty. I mean for the sake of a few quid in saving (or quite a few quid, but then it's either borked or nicked).
 
Its ok! After several emails he said there was a "delay" with the item, I requested a refund backed up with a Paypal dispute and I have my money back in less than 2 hours... Off to the highstreet to spend £30 extra :)
 
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