As an example of the mismanagement that can go on with these scams, this was a letter received out of the blue a year or two ago. For which they've only just managed to get repaired and still haven't finalised how much they're planning on fleecing us for. It came to light after this letter than the waste pump unit should have two functioning pumps, so if pump A fails pump B takes the load. It was evident that pump B never functioned, as evidenced on 3 years worth of service reports, so when pump A went pop the only answer was to tanker it. The management company denied responsibility for not acting upon the service reports, they felt it was the job of the company that provided the service. Also evidenced on the repoets was the lifting mechanism to bring the pumps to surface were also broken on all service reports, again ignored when it was an easy fix so that when it went pop drainage was the only answer. Also the companies listed to do the drainage were from companies +3 hours drive away, hence the costs.
The farcical company that we have in place is
Trinity Estates, any positive review listed there looks highly suspicious to me.