frequent connection loss problem

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Joined
28 Jan 2007
Posts
143
i am having a very irritating problem with my internet connection which can be solved by turning the modem on and off, however this is getting irrtating and the loss of internt is getting more frequent (i think). how can i resolve this problem

ps im with virgin media 10 meg cable, however this problem was not present when i was with their 2 meg package.
equipment im using is a motarola modem, a dlink router and a dlink switch (unsure of the model numbers though) this equipment worked fine with the 2 meg connection and LAN is not affected by loss of internt

im i right to assume the problem could be with the modem itself?
 
can you post your modem's downstream log to see if its ok.

mine looks like this.....

Downstream Lock : Locked
Downstream Channel Id : 3
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 3.0 dBmV
Downstream SNR : 37.0 dB
 
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