Getting scammed on eBay?

tang0

tang0

tang0

Soldato
Joined
12 Jun 2003
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Sold an iPhone 4S at the beginning of last month on ebay to someone who had a 2 day old account, now today all of a sudden there's been a charge back issued on the credit card he used to purchase it. I have the special delivery tracking number as proof that I sent the item, so now I'm waiting up to 30 days for paypal to sort it out.

Anyone had this? Would the tracking number be enough proof?

edit: Paypal sided with me and closed the case.
 
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Yep, happened to me.

You need to have posted to an approved Paypal address, which i did. It then took around 3 weeks to get my money back. Paypal/Ebay "took it up with the Police"

If you posted to a non-registered address, you are screwed!

EDIT: 1000 POSTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
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County said:
Yep, happened to me.

You need to have posted to an approved Paypal address, which i did. It then took around 3 weeks to get my money back. Paypal/Ebay "took it up with the Police"

If you posted to a non-registered address, you are screwed!
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Hmmmmm, he asked me at the last minute to change the address from flat 5 to flat 8 because he recently moved into the one downstairs, surely that would be ok
 
tang0 said:
Hmmmmm, he asked me at the last minute to change the address from flat 5 to flat 8 because he recently moved into the one downstairs, surely that would be ok
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oh you are screwed, thats the oldest scam in the book :(

take all your card and bank account info off paypal ASAP they will just take the money back, they will send you letters and phone you up, but eventually they just go away, I had this for about £100, people say they will trash your credit record etc, but 3 years later mine is still fine
 
tang0 said:
Sold an iPhone 4S at the beginning of last month on ebay to someone who had a 2 day old account, now today all of a sudden there's been a charge back issued on the credit card he used to purchase it. I have the special delivery tracking number as proof that I sent the item, so now I'm waiting up to 30 days for paypal to sort it out.

Anyone had this? Would the tracking number be enough proof?
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So many errors here. Sorry OP, but you should have seen the signs.

tang0 said:
Hmmmmm, he asked me at the last minute to change the address from flat 5 to flat 8 because he recently moved into the one downstairs, surely that would be ok
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Oh dear.

Phone has gone unfortunately and you will not see that money either.
 
tang0 said:
Hmmmmm, he asked me at the last minute to change the address from flat 5 to flat 8 because he recently moved into the one downstairs, surely that would be ok
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Feel for you mate i really do.

The scammer on me hacked into a seemingly ordinary account with 100+ feedback and registered address (he changed it to his but still "registered", as far as i knew)

I reckon you may be screwed mate.

Oh and like you, they used a "flat"....

It is so easy to scam on eBay with no comebacks. Just think about it, this person will never get caught even if he lives at the flat. He can just say he never signed for it blah blah
 
I've got proof that the guy signed for it on the royal mail tracking site, with his signature and printed name which matches his paypal/ebay account, this is still not enough proof?!?
 
tang0 said:
I've got proof that the guy signed for it on the royal mail tracking site, with his signature and printed name which matches his paypal/ebay account, this is still not enough proof?!?
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The person who signed for it is not who you believed you delivered to. The account has been set up with a stolen card. You have no idea what the person who signed for its name actually is.
 
tang0 said:
I've got proof that the guy signed for it on the royal mail tracking site, with his signature and printed name which matches his paypal/ebay account, this is still not enough proof?!?
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I had that too from Royal Mail and it was used along with the other evidence, namely that i posted it to the registered account on Paypal.

The registered account on Paypal is what gives you the insurance from Paypal that they will refund you if anything untoward happens (like this)

Sorry mate:(
 
tang0 said:
I've got proof that the guy signed for it on the royal mail tracking site, with his signature and printed name which matches his paypal/ebay account, this is still not enough proof?!?
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You should still pursue this, and be optimistic about it. Email the tracking proof to paypal/ebay and hope for the best.

if that fails... you know where he lives :D
 
kierenharrold said:
if that fails... you know where he lives :D
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But he doesnt, does he?

You cannot go to the address he has delivered too as it was not delivered there! It will have been signed for at the delivery office.....

It may have been attempted delivery at the address and refused/ignored. The person then goes to the royal mail delivery office and signs for the document. Using wither fake ID or in the majority of cases, no ID due to royal mail not asking for it :(

When you then ask the royal mail for "who signed for it", they then tell you they do not take copies of ID etc and the signature/scribble of an anonymous individual is enough proof for them (which it is as far as there contract with the sender goes)
 
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Was scammed in a similar way where the guy picked up the phone, then issued a chargeback claiming he'd asked me to post it and I hadn't. I had a bad feeling about it so had already transferred the money into my bank account, and then closed the one associated with my paypal.

I explained to paypal and apparantly they're chasing me for the money but I haven't heard anything. I told the police and they advised me to ignore them, and if they threatened action which would affect my credit rating, then take them to court.
 
Even if he is using a stolen identity how am I supposed to know? I've sent him the phone, and he's signed for it under the same name that he uses on his paypal/ebay account. The only thing that might come unstuck is that I did technically send it to the wrong address but it was only the flat number. Surely paypal are savvy enough to know that this is a scam and side with the seller??
 
tang0 said:
Even if he is using a stolen identity how am I supposed to know? I've sent him the phone, and he's signed for it under the same name that he uses on his paypal/ebay account. The only thing that might come unstuck is that I did technically send it to the wrong address but it was only the flat number. Surely paypal are savvy enough to know that this is a scam and side with the seller??
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I hope they do side with you mate but they do stipulate that you send to the registered address only. If you had done then its a clean cut refund.

In this siutuation they could argue that you contributed to the scam by not following the rules laid down by Paypal, thus you sending it an alternative address is at your own risk.

How do they know that you and the "scammer" have not set out to scam Paypal? Thats easily done too :)

Hope it turns out good for you mate:D
 
The annoying thing is, I was ready to send it to the address on his paypal account, I had stuck the label already, but at the last minute he emailed to ask me to change flat numbers so I printed out a new label and stuck it over the top.

I do feel like an idiot now, I can't believe I didn't see the signs, I'm normally quite savvy with this stuff
 
Make sure you removed your bank details/cards from PayPal, this way if they side with the 'buyer' then you won't just have money taken off you and still have time to fight your case. Appeal the decision with an official complaint, if that doesn't work make sure you get a case set up with the financial ombudsman and you will more than likely win. I won a case for £100~ and that was for digital goods.

You shouldn't be losing out due to criminal activity outside of your control.
 
I would remove my details, but surely that doesn't put you in good standing with paypal? Surely then they'll think I know I messed up
 
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tang0 said:
I would remove my details, but surely that doesn't put you in good standing with paypal? Surely then they'll think you know you messed up
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It's just a safeguard that stops them taking money off you should they not rule in favour, feel free to leave it on there but if you lose and want to keep disputing it you're going to lose that money for a while in limbo.
 
Would it be worth reporting the IMEI as stolen? That way the phone will get blocked and the ******* can't use the phone

... saying that, he's probably sold the phone on
 
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