Gigabyte advising they cannot find a fault with RTX 3090 when I RMA'd due to BSOD

[john_smith]

Has OP said if he has a 3.1 or 3.0 ATX PSU yet

 

[SuperElectric]

They don't make them like they used to

 

[Orcvader]

I had a look and its doesnt specify other than saying a crash and hard power off report

the card was crashing every time I fired up stalker 2, but Ive had 3 cards after the 3090 and they worked perfectly, zero black screens, the 4090 I used every day for around 10 days and it didnt crash or lock up my PC

Just in case you're not getting it, the 3000 series had pretty bad transient spikes. The 4000 series did not. So it could still be your PSU.

 

[hobib_ali]

It's the year 3074 and the OP still hasn't answered what PSU they are using

ive got a Asus ROG Thor 1200Watt Platinum PSU, its new and Ive connected to the 4090 and 5080, zero crashes zero black screens, it cant be my PSU otherwise I would have had black screens with the 4090 and 5080 right?

 

[hobib_ali]

Can the OP run Timespy extreme for hours. If not, PSU.

Gigabyte are saying they ran Timespy Extreme for hours with zero issues, 2560x1440 yet I discovered you can use the internet, browsing and Utube example with zero issues but as soon as you start a game Stalker 2 @ 4k full settings it black screens on me, did the same thing on a work PC, Lenovo P620 which had a 1000watt PSU and an already installed RTXA6000

So I put the Ada 6000 back in and decided to RMA the card

If it was the PSU then surley the 4090 and 5080 would have black screened right?

 

[Distracted]

If it was the PSU then surley the 4090 and 5080 would have black screened right?

No.

The 3090 has sudden, brief, massive power spikes that can trigger the over current protection of a PSU.
This is the PSU working as intended. It would look like what you are describing.

It's a quirk that is specific to the 3090.

 

[Nitefly]

ive got a Asus ROG Thor 1200Watt Platinum PSU, its new and Ive connected to the 4090 and 5080, zero crashes zero black screens, it cant be my PSU otherwise I would have had black screens with the 4090 and 5080 right?

Arghhhh! How many times!

We’re trying to help but you still haven’t answered the main question: is it an ATX 3.0 or 3.1 PSU?

Not all ROG Thor 1200w are 3.0.

For example, the ROG Thor 1200P is an older spec (ATX12V).

 

[hobib_ali]

No.

The 3090 has sudden, brief, massive power spikes that can trigger the over current protection of a PSU.
This is the PSU working as intended. It would look like what you are describing.

It's a quirk that is specific to the 3090.

really?

if this over current trigger is not considered abnormal? as in if it keeps on crashing a PC and a physical restart is needed to get it back up how will people use this GPU? I had a 3090ti for about 16 months and it didnt display this issue, also the gigabyte 3090 didnt display this issue after like 2 years of owning the card but this appeared suddenly in the past few weeks?

 

[Joxeon]

really?

if this over current trigger is not considered abnormal? as in if it keeps on crashing a PC and a physical restart is needed to get it back up how will people use this GPU? I had a 3090ti for about 16 months and it didnt display this issue, also the gigabyte 3090 didnt display this issue after like 2 years of owning the card but this appeared suddenly in the past few weeks?

Is it just crashing in the one specific game?