Ok got my replacement p34w today - many thanks to Atom for the hoodie and Bailey for excellent service.
I'm just setting things up so can only give some initial impressions.
Positives:
- No rocking chassis.
- Excellent screen (no dead/stuck pixels), great colours and viewing angles, and uniform brightness (mind you I haven't tested in any games so far, just looking at still images).
- very quiet when idle - I'm actually surprised, the fan doesn't ramp up much at all during basic browsing etc.
- Perfect size/weight/form factor. I think 14" is ideal for performance/portability ratio.
Negatives:
- Keyboard and left/right click... I'm a little disappointed with the built in input devices for a machine of this price. While the left/right click button is mostly level (very minor depression on left click below the trackpad, but much better than the first one I got), the right click is not 100% responsive - sometimes it doesn't register so I have to squeeze it down or press it in exactly the right place. A little bit of a pain, because the trackpad itself is actually very nice to use.
As for the keyboard - when I opened it up both the S and D keys were stuck down - I feared they were broken and decided to take a thin screwdriver to lever them up. Fortunately this has worked and now both keys press "ok" (useable) - I have no idea what caused them to be stuck down in the first place. There is a slight undulation going across the keyboard with a small depression around the WESD keys and a slight rise around the FGH keys. Finally I found something stuck under the number 6 key (looks like a small bit of white plastic) which I haven't yet been able to get out - initially the key would not press and I thought it was also broken. :/
Anyway, I'm typing all this from this keyboard now, so it is useable. Seeing as how everything else seems to be working fine, I would rather get on and use it for now despite the S and D keys still being a little "flat" they don't seem to bounce back up fully like the other keys.
My question regarding this is can these things be fixed in the future? Ie, if necessary replace the keyboard (or level it out with some padding) and the left/right click button?
For the record, this is no slight on the service I have received from both Bailey and Atom and ocuk in general. I am more than satisfied with that and will be leaving reviews - providing there is the option of replacing/repairing the keyboard and trackpad buttons in the future I will be happy to keep using it for now.
EDIT: Note/request to Atom/Gigabyte for any future iterations of these machines in the coming years:
1. Please consider using the one-piece trackpad/click buttons as is currently on the P35 instead of these separate buttons. Would solve the problem of there being any chance of dodgy buttons.
2. Please improve the quality of the keyboard - even if it means increasing the price tag a little. Unfortunately I feel the quality of both the keyboard and the trackpad buttons is not fitting for a £1300 machine (the trackpad itself is great though).