Gigabyte P67A-UD3-B3 - Realtek Network Controller Not Found

Big Kev · 18 Apr 2011 at 17:32

I think this is the right section, or would it be better in the mobo section?

I just did my build, with the Gigabyte P67A-UD3-B3 Rev 1 and cannot access the internet, due to the following message I get when installing the latest driver - Realtek Network Controller not found, if deep sleep mode enabled, please plug the cable.

It doesn't appear in Device Manager, so I have disabled it in bios, gone into Windows, removing the driver, rebooting and enabling it again, but it still doesn't appear.

I have removed the ram and GPU, unplugged the power cord and left it for a few hours, which remedies the problem for some people, but not me.

If I don't get this sorted very soon, I might as well RMA the thing, but I'd rather not have to rebuild it again if I can.

Cheers.

3dcandy · 18 Apr 2011 at 23:21

does the supplied driver on the cd work?

SupermotoMX · 18 Apr 2011 at 23:31

+1 to what 3D candy said, disable it in bios, delete driver, reboot (just to make sure) install from CD, then Reboot again with it enabled

soultaker · 18 Apr 2011 at 23:32

i used cd that came with mobo and just clicked install all and everything worked

Big Kev · 19 Apr 2011 at 06:32

Thanks for the replies.

I installed everything on the CD twice and that all went well, but the controller still doesn't appear in Device Manager.

I have already disabled in bios, removed the driver, then re-enabled, no joy either.

3dcandy · 19 Apr 2011 at 10:00

tried a different cable just to make sure? If tried appears it's dead

bledd · 19 Apr 2011 at 12:19

Try...

Latest BIOS, load default bios settings (or whatever it's called)

If it still doesn't show in Windows, try a Ubuntu disk and check if you can access the net from that. If that works, then reinstall Windows as something is wrong with the insatll

Failing that, it's DOA, either return the board or get a pci-e gigabit card

ewarwoowar · 19 Apr 2011 at 13:19

This happens with a lot of p67 boards.
Absolute best way is a fresh install then disable "Turn this device to sleep when not in use" To prevent it

Big Kev · 19 Apr 2011 at 19:32

I tried reinstalling Windows 7, no joy yet again.

Here's what Gigabyte told me to do:

Please try to reset the CMOS -
1) Disconnect the power cord from the power supply. Remove the CMOS battery (the flat silver disk) from the motherboard using a srew drive or similar implement. Leave it out for a minute or two, then replace it and power on the system. The BIOS settings should have been reset, allowing the computer to boot.
2) Go into the BIOS - “Load optimized default”
3) Save settings and exit.
4) If this doesn’t work then try "Load Failsafe default"

Please download and reinstall the LAN driver on this link.

http://www.gigabyte.com/products/product-page.aspx?pid=3765#dl

Did that, no joy yet again.

Bored with all this now, so it's going back. Cheers for the help though, but after 5 days of this, I'm bored senseless.