Gigabyte P750GM 750 Watt Fully Modular 80+ Gold PSU....... High Failure warning....

Grim5 said:
Gigabyte has replied https://www.gigabyte.com/us/Press/News/1930


They are saying they have adjusted some of the protection settings and are offering a replacement service so you can send your old one back for a replacement (assuming you still want this junk in your pc)


Unfortunately, they won't back down on the failure rate, saying that gamers nexus only exploded the psu's because they used load equipment... right that's why high quality psu have no issue in reviews and then they stated the psu's have always been good for normal usage... right that's why user reviews on new egg are horrendous
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I'll have a look at the serial number on mine, not binned it yet. It always made some interesting clunk and click noises which I have none of with the replacement (Seasonic). I always thought a hard drive was failing the amount of noise that happened.

Shame they have a bad attitude about it. Smells a bit like MSI.

Things I have learned during this last hardware cycle. Don't buy MSI and don't buy Gigabyte.

Gigabyte was a really respected brand back in the 00's. Won't go into the MSI thing here it is off topic.

***my fondness for the 00's might be because I had a girlfriend (for 8 years) who's dad was a real tech head and he was so into computers he had a box room full and would tweak the life out of them. He had a fondness for Gigabyte motherboards, these are AMD Athlon and Early Athlon 64 times. He died a couple of years ago, he was a legend.

Sorry for little off topic, I got my love of PCs mostly from him. I miss him.


***cool story bro \m/
 
I have a strong feeling that Gigabytes customers will not be satisfied with this tone deaf statement!
I mean they start out in their releases statement "GIGABYTE takes pride in the design and quality of our products"
And yet they refuse to do a recall, a refund nor offer to exchange the affected GP-P750GM/GP-P850GM units for different models.

GN clearly discovered some serious problems, not to mention the dozens of prior user comments about dying and DOA issues.
I would not trust using these models with power hungry graphics cards like the 3080/3090 even with Gigabytes band aid solution by lowering the OPP, which I assume is just a microcode replacement, not actual hardware changes.
 
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Surprised that people keep buying it, unless they do not give credibility to buyers feedback or bother to read the horrendous feedback from confirmed buyers at a competitors site.


I see that this controversy is being picked up by other sites and news feeds. Like....

https://www.pcgamer.com/gigabyte-faulty-psu-response-returns/
https://www.tomshardware.com/news/gigabyte-releases-statement-on-exploding-psus
https://www.techtimes.com/articles/...r-power-supplies-risk-serious-malfunction.htm

etc....

It seems that these need to be recalled, after reading that report from Aris.
 
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Vimes said:
Surprised that people keep buying it, unless they do not give credibility to buyers feedback or bother to read the horrendous feedback from confirmed buyers at a competitors site.
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Probably because a certain competitor was making people buy this ewaste to get their hands on a graphics card and they don't look at the reviews.
 
Jesus he tore them a new one

Gigabyte as a brand is trash, don't own any of their products and won't be in the future either
 
Gigabyte testing their GP-P750/850GM PSU units! :eek:
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Couple months ago I bought a prebuilt (not off OCUK), mainly because gpu pries back then were far worse than now. Returned it within a day for multiple reasons, the main of which was the p750gf they used XD
 
"If you are in a hole, keep doing digging!"
Gigabyte must be trying to dig though the whole planet.
The way they're handling this makes me very unlikely to every buy any of their stuff again.
 
I will no longer be buying, recommending, or reviewing anything from Gigabyte after reading their response. If you cannot take responsibility correctly with mistakes or design issues you don't deserve anyone's money. They maybe using a third party but they should not be expecting substandard products.
 
IIRC it was GN's first video when he referred back to the NZXT explosive production issues, not sure what their response was at the time.
The veneer sure does wear thin when such issues are exposed, coupled with probably a large amount of inventory within the supply chain and hopes of offloading that against a probable PR disaster.
Prior to this Gigabyte have always been one of the "good guys" in dealing with. They fully repaired a motherboard socket after I damaged it, at their expense, and have been great to handle with returns being based the UK.
I will not stop dealing with them due to the above, altho their rep has been somewhat tarnished.
 
smogsy said:
I will no longer be buying, recommending, or reviewing anything from Gigabyte after reading their response. If you cannot take responsibility correctly with mistakes or design issues you don't deserve anyone's money.
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Remember to boycott also Asus, who was blaming everyone but themselves for lousily designed and clearly untested Radeon 5700 XTs.


Also MSI went for riding on brand reputation in VRMs of their original release X570 boards.

Pretty sure also Asrock has major failures in their CV.
 
EsaT said:
Remember to boycott also Asus, who was blaming everyone but themselves for lousily designed and clearly untested Radeon 5700 XTs.


Also MSI went for riding on brand reputation in VRMs of their original release X570 boards.

Pretty sure also Asrock has major failures in their CV.
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with gigabyte its not just this though, its there TR motherboards & there x470 motherboards all riddled with bugs, (reported 20 of them with video proof and steps to reproduce) & got told by GIgabyte head of UK support that their is not enough evidence

I reported a bug on the GTX1080 that you could get into a state where you could get to 90C with no fans spinning. again Reported & it was excepted as bug.by UK Support, all i asked was to be added to release notes (thanking me for the find)

2 months later! yes 2 months! they updated the software & no thanks was given.

ive reported bugs with various companies
Slack
Coral
gigabyte
Asus
Firefox

gigabyte is the only one not to treat me with any form of respect
 
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