Graphics problem

ThatDuckSauce · 11 Dec 2018 at 15:21

hi guys,

Recently upgraded some hardware and upgraded to windows 10. I've found in recent days that at random points in a variety of my games I get a random freeze on my graphics and then it starts the graphics back up. It's becoming a nuisance as it causes commotion with my streamlabsobs and twitch stuff.

Am I right in thinking there's a possibility it could be a conflict on graphics between on board and my graphics card?

Doug2507 · 11 Dec 2018 at 15:42

You can disable onboard in bios to rule that one out...

ThatDuckSauce · 11 Dec 2018 at 15:43

I'll give it a go thanks

melmac · 11 Dec 2018 at 16:36

ThatDuckSauce said:
hi guys,

Recently upgraded some hardware and upgraded to windows 10. I've found in recent days that at random points in a variety of my games I get a random freeze on my graphics and then it starts the graphics back up. It's becoming a nuisance as it causes commotion with my streamlabsobs and twitch stuff.

Am I right in thinking there's a possibility it could be a conflict on graphics between on board and my graphics card?

what card have you got? System specs? What drivers are you using? Can't help you with no information.

ThatDuckSauce · 11 Dec 2018 at 19:14

B450 Aorus Pro motherboard
2x 8gb DDR4 3000mhz ram
AMD Ryzen 2600 CPU
GTX 660 TI graphics card

cant find option to disable onboard graphics in bios and in device manager either

ThatDuckSauce · 11 Dec 2018 at 19:15

running 417.22 driver which is most up to date

Skynet5 · 11 Dec 2018 at 20:52

Try and underclock the card a little. Is it a "display driver stopped responding and has been restarted" error?

ThatDuckSauce · 11 Dec 2018 at 20:55

There is no error. It just freezes and then resumes the graphics again

ThatDuckSauce · 11 Dec 2018 at 21:09

Find it weird how I loaded up one of my games and as it was loading it went a weird shade of pink on the screen and then started loading the game, then repeated it again

melmac · 11 Dec 2018 at 21:56

ThatDuckSauce said:
running 417.22 driver which is most up to date

Go back to an older driver, the 4xx drivers are really buggy for older cards. Try one of the 388 ones.

melmac · 11 Dec 2018 at 22:02

ThatDuckSauce said:
cant find option to disable onboard graphics in bios and in device manager either

IF you go into the bios and the chipset menu there is an option there to disable the onboard gpu.

ThatDuckSauce · 12 Dec 2018 at 01:08

I've just ran a stress test on the graphics card. Highest it hit was 95 celcius under heavy load. Graphics card is a GTX 660 TI

ilc72 · 12 Dec 2018 at 01:17

melmac said:
IF you go into the bios and the chipset menu there is an option there to disable the onboard gpu.

Ryzen 2600 has no onboard GPU so that won’t be the issue. Generally 95 degrees Celsius is high but I’d seriously think a GPU upgrade especially with the RX580 deals at the moment as you’ll find it a significant improvement. I’m afraid that a GTX660ti isn’t going to cut it!

melmac · 12 Dec 2018 at 01:26

ilc72 said:
Ryzen 2600 has no onboard GPU so that won’t be the issue.

My mistake, For some reason I read it as Ryzen 2400 in his post.

melmac · 12 Dec 2018 at 01:27

ThatDuckSauce said:
I've just ran a stress test on the graphics card. Highest it hit was 95 celcius under heavy load. Graphics card is a GTX 660 TI

Did you try earlier drivers? It might simply be that the card is on the way out.

ThatDuckSauce · 13 Dec 2018 at 00:26

downgraded to 399.24 and still same problem. GPU-Z doesn't indicate overheating or load are the problems either

ThatDuckSauce · 13 Dec 2018 at 01:14

Nvidia support got back to me eventually, they have given me some specific settings to change and try out so will give it a go

melmac · 13 Dec 2018 at 12:18

ThatDuckSauce said:
Nvidia support got back to me eventually, they have given me some specific settings to change and try out so will give it a go

I am going to suggest you try the 388 drivers, the 399 drivers were a pain. And you should run DDU and remove all traces of the old the drivers before installing.

ThatDuckSauce · 13 Dec 2018 at 18:43

Custom install also let's you do a clean install I'll try the 388 drivers tonight

ThatDuckSauce · 13 Dec 2018 at 22:30

downgraded to 388.71
Also set power management mode to prefer max performance and then set the same on my games as well as disabling veritcal sync.
Temp has been steady around 86-89 in swtor and so far after about 90 minutes touch wood no issues. Will continue to monitor and feedback