GRRRR Canon so called warrenty!

[Johnny|lucidcomposure]

when my camera was soaked (and really was)

I had the 17 - 40 L knocking about. I also have been out in gentle rain and still shot with it.

This lens is now about 16 Months old and its never gave up on me yet.. But it prob will one day.

 

[xolotl]

I believe that, legally, if the product is less than 6 months old then the onus is on Canon to prove that the defect or damage wasn't there at the time of sale. I'd ask for such "proof".

Nope, the onus is on the retailer to prove if wasn't faulty. Canon has nothing to do with it as it wasn't purchased from them.

 

[Deleted member 11679]

Whatever you do don't stop complaining to Canon if it is actually their responsibility to sort out. Take it higher and higher up the food chain, £100 to them is nothing and the potential profit and revenue they will make from you will far surpass that over time.