Hard drive not found in windows

Mattitude · 30 May 2008 at 11:11

have just had my rma back from western digital.

my hard drive is a Western Digital Caviar SE16 500GB SATA-II 16MB Cache - OEM (WD5000AAKS)

Now i plugged the hard drive in, jumpers at default from factory and off we go, expecting plug and play using vista.

My computer shows no drive, look at device manager and it shows, go into tools for memory management and nothing shows there, strange. So i can not format the drive.

So look at device manager and says its working fine, drivers no driver, try looking through windows online and nothing.

what do i need to do to get the hard drive to work?

True_Scotsman · 30 May 2008 at 11:13

Have you tried disk manager? to enable the disk for formatting.

Start -> Control Panel -> System and Maintenance -> Administrative Tools ->
Computer Management. From there select Disk Management from the list on the left hand side.

Mattitude · 30 May 2008 at 11:22

i have 4 drives

3 x 250 drives all working

the 500 drive is not showing in disc manager

rpstewart · 30 May 2008 at 11:25

Did you do a "rescan drives" while in Disk Management?

Mattitude · 30 May 2008 at 11:29

yeah, and drive is spinning

Servo · 30 May 2008 at 11:34

If it has a jumper on the hd, try removing.

Mattitude · 30 May 2008 at 11:35

it shows in the bios too

Servo · 30 May 2008 at 11:42

I would check the jumper, then remove the sata cable from a "known" working hd, and put it on the new one.

Mattitude · 30 May 2008 at 11:42

removed jumper nothing, done restart too

Mattitude · 30 May 2008 at 11:53

ok dont worrie i got an idea what it is now,

bledd · 30 May 2008 at 12:08

what's that?