Hard drive problem

Hairboi · 21 Feb 2011 at 16:45

I have a 500gb seagate hard drive, and when I plug it in, it detects in BIOS, but not in the actual OS, I've tried in 2 pc's and it detects in bios, but not in 'My Computer', got some really important stuff on it so don't want to have to format.

Thanks in advance xx

Hairboi · 21 Feb 2011 at 21:45

Disk didn't show in Disk Management.

Hairboi · 22 Feb 2011 at 16:40

Any other ideas??

Hairboi · 23 Feb 2011 at 00:23

rpstewart said:
Can you give us some more info on the rest of the machine - motherboard, drive type (IDE/SATA), which controller on the board is being used, OS etc

Gigabyte G33m motherboard, SATA hard drive, no idea what controller its on (says Sata1 on the board if thats what u mean?), Windows XP.

Hairboi · 24 Feb 2011 at 00:21

HexElffilter said:
What is the model of the drive, is it a Barracuda 7200.10 by any chance?

If so it is most likely the firmware.

I just had to send my 1TB drive off to seagate for an upgrade.
As well as not being able to see the drive in windows mine wasn't even viewable in the BIOS.

Apparently it is a known problem with this model, check the seagate website for the latest firmware. You will need the serial number off the printed label on top of the drive.

Yeah it is a Barracuda, I'll try it now ^^, it won't erase anything on it will it?

Edit : At this time, we have firmware available for Momentus XT, Barracuda 7200.12, DiamondMax 23, Barracuda LP, Barracuda 7200.11, Barracuda ES.2 (SATA) and DiamondMax 22 drive families Where's the 7200.10