Hardware issues

Pookzz · 28 Dec 2022 at 03:25

Joxeon said:
Any thing in the event log just before the driver crash?

I don't see anything before it no :/

Joxeon · 28 Dec 2022 at 03:30

Pookzz said:
I don't see anything before it no :/

Are you running a 3rd party antivirus as I've had that cause crashes before?

Pookzz · 28 Dec 2022 at 11:39

Joxeon said:
Are you running a 3rd party antivirus as I've had that cause crashes before?

Nope I'm not running anything at the moment

Joxeon · 28 Dec 2022 at 11:46

I'd try underclocking the Gpus core clock by 200 and memory by 500 to try and rule out the card being unstable.

Pookzz · 28 Dec 2022 at 12:32

Joxeon said:
I'd try underclocking the Gpus core clock by 200 and memory by 500 to try and rule out the card being unstable.

Is that just a case of -200 and -500 on MSI Afterburner?
I haven't really touched overclocking before

Pookzz · 28 Dec 2022 at 12:51

So my game just crashed entirely and just closed down, no WoW error or something like that. These were in the event log:
Note: this was after underclocking

https://i.imgur.com/lW5B2bC.png

https://i.imgur.com/5gD5dmZ.png

wookiee87 · 28 Dec 2022 at 13:01

are all drivers and firmware upto date, have you enabled expo?

Joxeon · 28 Dec 2022 at 13:14

Are you playing with a control pad?

Pookzz · 28 Dec 2022 at 17:25

Joxeon said:
Are you playing with a control pad?

I'm not no

wookiee87 said:
are all drivers and firmware upto date, have you enabled expo?

Drivers were up to date until I decided to try an older GPU driver. What is expo?

wookiee87 · 28 Dec 2022 at 19:33

Pookzz said:
Drivers were up to date until I decided to try an older GPU driver. What is expo?

expo is like xmp on a intel system and on am5 expo is the d.o.c.p equivalent that was used on am4 platforms, basically enabling expo on am5 will insure your ram is running at its rated speed, you have 6000mhz dims? best to do that ideally

Pookzz · 28 Dec 2022 at 20:47

wookiee87 said:
expo is like xmp on a intel system and on am5 expo is the d.o.c.p equivalent that was used on am4 platforms, basically enabling expo on am5 will insure your ram is running at its rated speed, you have 6000mhz dims? best to do that ideally

Ah okay. It wasn't enabled but I have just turned it on

wookiee87 · 28 Dec 2022 at 20:56

Pookzz said:
Ah okay. It wasn't enabled but I have just turned it on

see how you get on now, hopefully it'll work if not there are other things to try to diagnose a problem, best to start with the easy ones first

Pookzz · 28 Dec 2022 at 22:56

wookiee87 said:
see how you get on now, hopefully it'll work if not there are other things to try to diagnose a problem, best to start with the easy ones first

Well after I underclocked, my pc froze and the game just shut down soon after, but then for about 4-5 hours I had no errors or anything really, so I was hopeful, but then it started again and happened multiple times, either wow errors or just crashing etc.

Since I've turned on XMP I've not had a crash yet in 2 hours so that's positive

wookiee87 · 28 Dec 2022 at 23:12

Pookzz said:
Well after I underclocked, my pc froze and the game just shut down soon after, but then for about 4-5 hours I had no errors or anything really, so I was hopeful, but then it started again and happened multiple times, either wow errors or just crashing etc.

Since I've turned on XMP I've not had a crash yet in 2 hours so that's positive

keep an eye on tempratures as well if cpu, mainboard as well as your gpu gets too hot that can cause a crash, but hopefully you have good case airflow, so it shouldn't be a problem

Pookzz · 28 Dec 2022 at 23:48

wookiee87 said:
keep an eye on tempratures as well if cpu, mainboard as well as your gpu gets too hot that can cause a crash, but hopefully you have good case airflow, so it shouldn't be a problem

Yeah i'm monitoring my temps all the time, the highest my GPU gets whilst i'm playing is low 70's, CPU sits at around 60 or so, i've noticed nothing strange about any of the tempts at all.

Just as a noob knownothing brain, if before I never experienced these issues, why would turning on XMP do the trick if it wasn't on before but no problems?

wookiee87 · 29 Dec 2022 at 00:55

Pookzz said:
Just as a noob knownothing brain, if before I never experienced these issues, why would turning on XMP do the trick if it wasn't on before but no problems?

i really dont know why tbh, i know without setting up your ram right you do limit your effective cpu speeds and most games are ram speed dependent so running it at 4800mhz can in some insatnces affect performance, to get the best out of am5 ram should be set around 5600-6000mhz, i run corsair dominators 6000mhz with my 7950x

Pookzz · 30 Dec 2022 at 23:59

wookiee87 said:
i really dont know why tbh, i know without setting up your ram right you do limit your effective cpu speeds and most games are ram speed dependent so running it at 4800mhz can in some insatnces affect performance, to get the best out of am5 ram should be set around 5600-6000mhz, i run corsair dominators 6000mhz with my 7950x

Well I've been on since I got home from work at about 5.30, remained logged in the whole time and done a lot of dungeons etc, and so far I haven't had an error. I'm too scared to say it's fixed but it's at least a positive sign