Have been hacked - lost access to accounts etc
- Thread starter philstanbridge
- Start date
Help with the Microsoft account recovery form - Microsoft Support
support.microsoft.com
it's not clear that you've carried out this process, so am sharing it just in case.
Seems fairly straight forward to prove its you and that you have an issue? Granted, it's annoying not to be able to talk to someone, but it says they should be able to verify with you and provide steps to recover the account within 24 hours...
First thing I did last night. Had an email back saying they can't help
Either Microsoft or Google (Hotmail/Gmail)
So if I can't get original email access, because the scammer has it - I'm stuffed?
I took those comments as information, from their own xbox products, that you can provide/volunteer to microsoft to justify ownership of the email address, and help get it back.
e: you've probably already created a new account to use for staging information and communicating with microsoft to try and regain control on the original one ?
[
maybe they push it but shouldn't do it ? eg https://youtu.be/pIRNpDvGF4w
with my limited exposure to ios , you might login with an apple account but have to provide additional security code before purchases under that account are authorized
]
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Yes, 2 new accounts created in Hotmail. But I now need to see how to migrate his games to the new one?
Think you can get around that by putting in admin rather than an email.
I recently checked my account security and the number of login attempts was pretty worrying. I disabled access on aliases apart from 1 I don't really use for anything. Plus 2fa, backup codes and alternative email with a different company.
You can create a new random alias and only allow logins on that if your current email has been breached or just too easy to guess. You need access to your account obviously but if you can get it back you don't necessarily have to close the account.
Associate
Kinell
Most of the ways to bypass making a Microsoft account on Windows 11 is being blocked in the coming updates.
youtu.be
Microsoft Account Bypass Now Being Blocked During Setup
Microsoft Account Bypass Now Being Blocked During Setupif you are installing Windows 11 and are unable to connect to the Internet and used to use the windows...
youtu.be
Commissario
And people wonder why I detest Microsoft.
I tell you, EA were brilliant. Online chat took a few minutes and the account was sorted. Microsoft are a different story
Commissario
EA for all their many, many faults as a company have been dealing with this specific scenario for 25 years for paying/subscription customers and I suspect have an attitude/procedure for it that probably originated with the old Origins/UO account teams who were dealing with stolen/hacked accounts back in the mid 90's.
Soldato
Email account.
People said “who’s (different name to mine same initials)”?
People said “who’s (different name to mine same initials)”?
Associate
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- 28 Nov 2011
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That makes sense.
I've noticed MS has started enabling sign in requests via outlook on mobile as default. This has been rolling out gradually since January.
Using Microsoft mobile apps to sign in - Microsoft Support
Learn how you can use Outlook for Android to sign into your Microsoft account.
support.microsoft.com
Rolled out for me this morning. I've turned them off within the Outlook for Android App, and removed it as an option within the MS Account section.
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Has anyone had any success using the Microsoft account recovery? What an absolute joke of a system.
Id tweet them too, do it publicly.
Nope. Mine was taken years ago and they were just as useless then. Luckily this was before the days of internet banking etc so all they got was emails notifications from FB and a few forums.
Seems there been a spate of pishing/hacking attempts, as I too have had people try to get into my microsoft account and twitter. I had my Netflix hacked over the weekend as well. Luckily I never log out of it, so was able to see the email address they used and took it right back from them. Must've hacked my email as I seen the email saying netflix email and password changed then the email just disappeared...
Associate
- Joined
- 28 Nov 2011
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Assuming no strong unique password and 2fa on the email?
I had an email
From Spotify saying the password had been changed, but thought it was spam?
From Spotify saying the password had been changed, but thought it was spam?