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Having my 580 returned

Sidney James said:
I don't think that's the case as you have to have a reasonable opportunity to test? http://whatconsumer.co.uk/returns-and-refunds/

Still, good service to accept return without quibbling (as a lot of other online retailers tend to).
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You must take reasonable care of the product so if you return it faulty under the DSR without telling them then it gives the retailer reason not to refund it. As it says in the article, you need to return it under the SOGA which gives you additional rights.
 
Marine-RX179 said:
Going by that person's logic, 5000 series launch should be considered a failure as well, just because minority of people were having problem with their cards (well, actually it wasn't even quite a minority), such as grey screen etc back then. Seriously, no hardware that's being put onto the market has 0% faulty/defect rate.

Further discussion on returns and warranty might help providing the OP with better knowledge in those area, while side-tracking to slating GTX580 will contribute nothing.
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Amd sold several million within the first 6 months.
Nvidia haven't even sold 4 million fermi carda:

Hush troll
 
Phoenixdancer said:
Amd sold several million within the first 6 months.
Nvidia haven't even sold 4 million fermi carda:

Hush troll
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You are entirely missing the point. I'm not the one shallowly condemning entire line of graphic card fail as a product, just because some people have problem with it. I was merely putting his logic onto a different example to illustrate what he's doing is wrong. Don't be so quick to jump conclusion, I did say "going by his logic". I got nothing against 5000 series personally, I was just saying anything that are being put onto the market and being sold could having chance of being faulty/have defects...don't you try to drag what I was saying toward direction which was not intended. And again...what's how many cards Nvidia and AMD/ATI sold gotta do with this thread? What you are doing is not really that different from that guy...
 
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mjones1 said:
I remember when you were a AMD fanboy...
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Maybe the graphics card forum should have a "banter thread" like in the football stadium section, to keep all the "fans" entertained while allowing EVERY other thread to not to descend into ATI vs Nvidia.

Took not many posts for it to here, after a simple question.
 
Phoenixdancer said:
Amd sold several million within the first 6 months.
Nvidia haven't even sold 4 million fermi carda:

Hush troll
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That's a rubbish comparison, Ati had the DX11 market all to themselves back then. If Nvidia are anywhere near 4 mil cards today less than a year since hitting the market that's quite impressive also.

If Nvidia had their DX11 architecture ready same time as Ati I think the story would have been different, especially as better developed for DX11/tessalation than the 5*** offerings.

As per previous post, I think there should be not just a banter forum but an Ati vs Nividia war forum for the fanboyz :)
 
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Bri62 said:
"Display driver has stopped responding and has recovered" error thinking it was a one off i rebooted and carried on .....after 2-3 hours i was getting this error all the time along with a green checkerboard and freeze then a black screen all this was at stock, thinking it was a driver issue i decided to reinstall windows vista.
After a reinstall and loading of MB and GFX drivers along with Heaven bench i tried again to no avail still getting the green checkerboard, freeze and black screen every time
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I had these exact symptoms, it was the PSU being overloaded. I killed the PSU and mobo eventually. I'd check you haven't damaged the 24pin ATX connector and socket on the PSU and mobo, if it's blackened then you're in trouble.
 
alistair55 said:
I will say ocuk's customer service is second to none
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My company spent thousands with them, until they refused to accept back an unopened hdd one of my staff ordered in error....

Their loss, if they feel its more important to quote law at me and save a fiver at most my companies business will go to company who realises being polite earns you more business than quoting the law books... I've spent a few few thousand elsewhere since they pulled that trick.

It's frustrating as prior to that I found them great, and I like the forums...
 
Arcane said:
I had these exact symptoms, it was the PSU being overloaded. I killed the PSU and mobo eventually. I'd check you haven't damaged the 24pin ATX connector and socket on the PSU and mobo, if it's blackened then you're in trouble.
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I have my 260's Sli as we speak all is good with my system, this is a card fault but will be back on the 580 wagon as soon as the stock is available:)
 
Jokester said:
You must take reasonable care of the product so if you return it faulty under the DSR without telling them then it gives the retailer reason not to refund it. As it says in the article, you need to return it under the SOGA which gives you additional rights.
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Accepted but I wasn't advising to hide the fault! :)
 
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