HD issue brand new build

NEWPCFORME123 · 24 Feb 2019 at 20:47

Have built today a new pc have a strange issue

have installed a SSD and two HD
now the BIOS and windows do not find any of the HD'S also they are not listed in the bios
the SATA sockets on the bios show that they are empty when they are plugged in and have power leads and sata leads going to them.....it does find the SSD and windows has been installed on it ok.

the Hard drives you dont here spin or anything both nothing as if not connected at all
BUT have fitted them both into another pc and they both work fine and have been formated
have swaped the SATA Cables from the ssd and power to the HD but stil nothing any ideas? thanks

APM · 25 Feb 2019 at 19:13

Not knowing the spec I'll offer a guess.
Remove both the HDD's and power up with only the SSD with the OS install on.
If you can hot plug the HDD's then try them one at a time,if not then power off again and try connecting them one at a time and re-starting etc,

Also check the mobo settings for the sat ports.

JasonM · 27 Feb 2019 at 13:00

If your 100% sure the HDD's are not even spinning, then it's a power issue as the HDD's should spin on startup regardless of the data connection.

If they are spinning on another machine I would double check the power cables going to them.

hlennie · 4 Mar 2019 at 03:17

Asus board at all?

If so check UEFI compatibility is on and choose both options for all options

HellDiverUK · 11 Mar 2019 at 09:40

Depending on the board and chipset, some SATA ports can be disabled if you use a M.2 SSD. This includes NVMe M.2 SSDs, they can also disable two SATA ports. Check the manual, it'll tell you which.