Help. GIGABYTE AUROS MASTER BIOS

Stephen pamment · 7 Dec 2018 at 11:13

Orbitalwash thanks for that.
What process would you use to flash the main bios when the board will only boot to backup bios ?

GIGA-Man · 7 Dec 2018 at 15:47

Hello Stephen,

You should be able to do this via the Q Flash option in the BIOS and make sure it is the main BIOS being flashed. I have asked my HQ to confirm as your issue seems a little odd if I'm honest, I can only assume the main BIOS has become correct for some reason.

Will get back to you ASAP.

GIGA-Man · 11 Dec 2018 at 17:37

Please try

1.Set to single bios, backup bios in this case and power on.

2.Boot to DOS then change the switch to main BIOS

3.Flash BIOS from DOS

4.Shutdown and then try switching to either BIOS and power on.

If you still have problems, I can get the chips changed for you and make sure the BIOS work. If this needs to be done, e-mail [email protected] and reference this conversation. Let me know soon and I will get it done quickly before the Christmas holidays hit...

kirkster · 11 Dec 2018 at 17:56

Hi guys,
Anyone updated to the F11 BIOS as yet on the Gaming 7-OP. Not been out long.
Wish Gigabyte would publish the release notes to show bug fixes and features that have been added to the releases.

Stephen pamment · 11 Dec 2018 at 21:30

Hi @GIGA-Man
Unfortunately I don't really know how to do what your asking.
Step 1 ok
Step 2 ok I think ! (safe mode with command prompt?)
Step 3 no idea how to do that

GIGA-Man · 13 Dec 2018 at 09:14

Probably best if we RMA the board for you, we can check the BIOS chips load the latest versions and send it back. It will take about 5 working days, let me know what you want to do. If you decide to RMA e-mail [email protected] make sure to mention this conversation in the e-mail and because the board is so new I will get it collected and sent back to you at our cost.

Stephen pamment · 13 Dec 2018 at 10:38

Thanks GIGA-man appreciate that.
As its working fine on rhe backup bios and I don't want to risk not having the PC over Christmas, I will wait till after if that's ok ?

I will also try flashing the main bios from usb stick before sending back.

GIGA-Man · 13 Dec 2018 at 13:11

Sure that's contact me in the New year, I might be at the CES show early Jan but can help after i return.

Stephen pamment · 14 Jan 2019 at 12:38

@GIGA-Man
HI, Just letting you know I do need to RMA the board as discussed before Christmas. I can update the BIOS as successfully installed F8b but the board always boots to backup BIOS and will not boot to the master BIOS (at least according to the leds). I'll email [email protected] as advised.

Cheers
Steve

GIGA-Man · 15 Jan 2019 at 15:40

Okay I will keep an eye out for it.

GIGA-Man · 17 Jan 2019 at 09:06

Hello,

We have mailed you to try and get the board collected, not had any reply from you. Check the [email protected] mails are not in your spam folder. We've just mailed you again now so let us know and we'll get this sorted for you quickly.

Stephen pamment · 26 Jan 2019 at 11:51

Hi GIGA-Man
Didn't see this as wasn't checking forum but I did reply to all mails.
Anyway when packing up the board for return I was an idiot and damaged the cpu socket by incorrectly fitting the protective cover !!
Fortunately for a small fee your guys have been able to replace the socket for which I'm grateful.

Anyhow I got the board back yesterday and have just fitted and powered up and its booting into the main BIOS

Thanks for sorting this out

GIGA-Man · 28 Jan 2019 at 09:42

No worries, glad we could help.

faceman123 · 28 Jan 2019 at 11:46

GIGA-Man said:
No worries, glad we could help.

wow do gigabyte replace sockets?

Golden..

Giga man, my cpu only reaches 4.9ghz 9900k on the aorus master. any suggested settings or tips for 5ghz?