Help needed.

ukpete

ukpete

ukpete

Associate
Joined
22 Jul 2013
Posts
91
Hello, i recently brought and built a PC from Overclockers, 26/07 the parts were delivered.
Well i built the PC and clean installed a bought version of Win8 oem. Once the drivers were installled. Well the crashes and bsod's began on first install of WIn8, Memory pool errors, Kernel Power failures many different random BSOD events, which happen at any time for any reason, or none at all.
I can be playing a game. watvhing a movie or just sitting looking at the screen and it MIGHT crash.
I then re-installed Win7 x64 after reading about how bad Win8 is. The problems continued, now i'm back on a clean install of Win8 again and still the same problems.
I'll turn off the PC and all is good, then i hit the power button and restart and i'll sometimes get a bsod and restart msg, in event viewer i find "Kernel POwer error 41 (63) Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 17/10/2013 14:03:58
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: -
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-10-17T13:03:58.419469500Z" />
<EventRecordID>1547</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>-</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff800d7999be2</Data>
<Data Name="BugcheckParameter3">0xfffff8800ac4caf0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
This is the same problem/error i have had since buildng the PC.
I build like so, fix everthing together, connect the cables to the correct parts and sockets, check it all once or twice then boot up.
Install Win OS.
Install network drivers off Gigabyte disk.
Install MSi liveupdate and run it for mobo drivers.
Install graphics card drivers via AMD website and newest CCC.
Then it'll start crashing.
HElp :D
 
Last edited:
Msi HD 7850 OC 2048mb Gddr5 PCI express graphics card.
Gigabyte 990xa-ud3 AMD 990x Scoket am3+ DDR3 mobo.
AMD Piledriver FX-6 core 6300 black edition 3.50ghz SOcket AM3+ processor
Patriot viper Black mamba generation 3, 8Gb (2x4GB) DDr3 PC3-12800C9 1600mhz dual channel kit.
Thermaltake Smart 530w 80 plus power supply.
seagate barracuda 7200rpm 1tb sata Hdd
Xigmatek asgardIII windowed gaming case.
Ocuk 20x DVD
Many Thanks :D
Would just like to say all the above has been run at standard settings, tbh the system has not been stable enough for me to feel safe enough to mess with settings.
 
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OS Name Microsoft Windows 8 Pro
Version 6.2.9200 Build 9200
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name -
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. FD, 04/02/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.2.9200.16384"
Username -\Peter
Time Zone GMT Summer Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.96 GB
Available Physical Memory 6.67 GB
Total Virtual Memory 16.0 GB
Available Virtual Memory 14.6 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
HAve a look :D Looks like the one on the site is 1 month newer?
Still d/loadng drivers, the sound has packed up since i installed the sound drivers from the above site, its saying all my devices are wrong......I know how this ends, a clean running but poorly system ends up a right mess and totally unstable due to much messing with drivers.....Help.
 
Last edited:
Just switched on the PC after a normal shut down yesterday evening and had another Kernel Power error.........
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 18/10/2013 09:48:17
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: -
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-10-18T08:48:17.601487700Z" />
<EventRecordID>2158</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>-</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">59</Data>
<Data Name="BugcheckParameter1">0xc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80147266532</Data>
<Data Name="BugcheckParameter3">0xffffd0002a26f6c0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
 
don't know much on amd systems but those errors just means pc has shutdown unexpectedly it doesn't say the cause from what I can tell

have you enabled xmp memory profile in the bios for your memory?

also tried one level higher loadline calibration? could be a cold boot issue
 
Im sorry mate, i don't understand that, i have all the mobo settings, everything actually on the system set as standard, i went into the mobo bios yesterday and set everything to "Optimized defaults" simply to check i hadn't ****ed something up, i havn't though i dont think.
ATM i'm trying to fin
d out whether my memory is incompatible with the mobo, according to gigabyte/patriot website it is.
My bios says im running 1600mhz and 1.50v on the memory. SO does easytuine, i ran that just for the meter readings.
 
all xmp is is a profile that sets up the memory speed/voltage/timings for you

some memory supports it some don't,it will be in the bios to enable it

some memory qvl lists will be outdated so it might work fine and just need a voltage bump somewhere

you can also look in windows/event viewer to see what it crashed on,look for warnings/errors that are cpu/memory related
 
I've had these problems since i bolted the system together, two different os's and various drivers, its never been stable, i ran memtest 86 for an hour and a ahlaf yesterday and it came up clean.
As soon as i get windows booted im into event viewer, thats been crashing too lately funnily enough lol. MBI or something...
 
how many memory sticks? try with only one ram stick installed and see if it still crashes,if not it will give you an idea its memory or cpu northbridge voltage not enough with two sticks installed
 
Ok, my bios XMP is on and set itslef to profile 1, voltage and mhz are saying 1.5v and 16oomhz. There's two sticks of 4gb. Paired and in the correct slots i think, blue slots.
There's timing settings for the memory in bios, in folders 1 and 2'ish those settings are all grey and un touched by me.
I'm sorry about this lads and ladies, after a few months of us os and pc it gets into your sytem if you know what i mean :/
 
Oracle that post is saying that the guy had the best results/a stable system when he was running OC, yet on standard settings his system was unstable?
 
that link is for haswell,amd are different

see how it performs using xmp,if it still crashes try a touch more cpu northbridge voltage
 
TBH mate i'm too worried to do anything now, i'm either very confused or my memory slots are running at the wrong settings, i've posted about it in Memory and Motherboards, also tech help :D
 
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