Help please, no disk space!

TimTom · 7 Feb 2017 at 12:48

Really sorry if this is the wrong place to post such a basic question but I need some help, please.

My laptop is telling me that the C drive has run out of space (0 bytes available of 22.9GB). But when I look at storage space, it shows the following.

Apps 35.9 mb
Pictures 108 mb
Videos 8.00 kb
Music 0
Documents 236 mb
Downloads 13.7 mb

Where am I going wrong???

Thanks

Disco_P · 7 Feb 2017 at 13:45

Use spacesniffer on the partition to see what is using up space.

andicole0 · 7 Feb 2017 at 13:54

I suspect it will have been used by your OS.
Surely C is not 22.9GB so must be a partition, get rid of the partitions.
Andi.

linktoinsanity · 7 Feb 2017 at 13:54

Download Treesize Free portable onto a memory stick and run that, might tell you where your space is used up?

Wrote this before Disco P answered, spacesniffer may well do the same thing.

tom_e · 7 Feb 2017 at 13:56

Windows OS? Try running disk cleanup, there can be a surprising amount of "stuff" left behind from updates and things.

Armageus · 7 Feb 2017 at 14:01

andicole0 said:
Surely C is not 22.9GB so must be a partition, get rid of the partitions.

Could be - seem to be quite a few "cheap" looking machines e.g. like HP Mini 260, and some laptops that ship with a 32GB SSD.

Be helpful to know what Make/Model of PC this is.

andicole0 · 7 Feb 2017 at 14:06

Armageus said:
Could be - seem to be quite a few "cheap" looking machines e.g. like HP Mini 260, and some laptops that ship with a 32GB SSD.

Be helpful to know what Make/Model of PC this is.

Oh yes, who'd a thought it!

Andi.

bledd · 7 Feb 2017 at 14:17

Turn off System Restore, empty the recycle bin.

Then run Windows Disk Cleanup tool, then install and run CCleaner.

Treesize free will help you find where any large files are.

32GB is bonkers for a single drive system, they should have at least used 64GB.

demonix · 7 Feb 2017 at 17:10

bledd;30479511 said:
32GB is bonkers for a single drive system, they should have at least used 64GB.

That's what you normally get with these cheap cloud based laptops like the HP stream and acer aspire one cloudbook.

bledd · 7 Feb 2017 at 17:18

I know, my mum bought one for my dad, the only thing he uses it for is Youtube, fills up all the dang time.

Habakkuk · 7 Feb 2017 at 17:26

Careful with CCleaner - some of the options can clear out more files than you intended, the defaults are pretty safe though.

You may have to delete files manually to free up enough space to install it, or alternatively run it as a portable app from a USB stick.

TimTom · 7 Feb 2017 at 19:00

Thanks for the helpful replies.

Apologies for my ignorance but if I use a storage cloud am I right in thinking that wouldn't help much as the documents will still need to sit on the C drive?