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Help please...

Deffers

Deffers

Deffers

Associate
Joined
24 May 2014
Posts
58
Hi

I was hoping someone may be able to help me out.. I brought my system from overclockers around 13 months ago and It has been fantastic, up until now.

My Inno 3D Ichill 780ti cards have become very, very noisy. It sounds like the fans are hitting something in the case. Although there is no noise when the pc is idling, only when gaming. Which is a bit of a bugger...

I am very, very useless at anything that involves the inside of a pc so I don't want to start taking things out and possibly breaking an expensive pit of kit. So with that in mind would overclockers take my pc back and find out what is going wrong, my warranty still has plenty of time left.

The system has never had the cover taken off, except for a quick clean so I'm a bit worried one or both of the graphic cards is on the way out.

Any advice would be gratefully received

Steve
 
Can you see with the side off if anything is obstructing the fans? Doesn't require touching anything if you're not confident, although it's not hard to remove cards etc for cleaning.
 
SouthEastBlue said:
Can you see with the side off if anything is obstructing the fans? Doesn't require touching anything if you're not confident, although it's not hard to remove cards etc for cleaning.
Click to expand...

I took the cover off the case earlier and it was quite dusty, I gave it a clean with some compressed air but I think it needs a proper clean out.

I'm going to have another go tomorrow and may try to remove the cards but I have no grounding kit so I'm not sure...

Can't believe I paid 2.5k for this a year ago and it's acting up already...
 
Open the YouTube app, go to your account, then go to My Videos, then click the upload button in the top right :p

My Palit 980 sagged onto my SATA cables after a couple of weeks, it only became evident at load because that's when the fans started spinning, with them not being on at idle... It could be a similar scenario for you.
 
Check there's nothing obvious in the way and if there isn't send it back to OCUK. Don't start playing around and risking having warranty issues.
 
Joe! said:
Open the YouTube app, go to your account, then go to My Videos, then click the upload button in the top right :p

My Palit 980 sagged onto my SATA cables after a couple of weeks, it only became evident at load because that's when the fans started spinning, with them not being on at idle... It could be a similar scenario for you.
Click to expand...

Hi Joe, think I've managed it...

http://youtu.be/wd0AjaJPjMk
 
That sounds awful. I have no idea what it could be because it sounds a lot different (and worse) compared to when mine was hitting SATA cables.

I advise leaving a webnote and/or a thread in the CS section for OcUK to read on Tuesday, especially if you aren't very familiar with PC parts.
 
Wow, that sounds quite bad. Its definitely coming from the card?

Only thing I can think is the fan bearings are damaged in some way so that whenever it goes above a certain RPM it vibrates against either the plastic shroud or itself.

Can you push the RPM up to see what RPM causes the vibration?

I would be more inclined to return instead of poking about with it - and that is even with a bit of knowledge behind me
 
Deffers said:
Hi Joe, that's what I'll do. Bit worried about trying anything myself.

Ta for the advice mate..
Click to expand...

If you have someone to help you out, try shining some light in between the cards and looking closer, you might be able to see if anything is touching the fan.
I would guess if something is touching the fans it would be bottom card, since at the bottom of the motherboard there are plenty of cabling going on into motherboard.
 
If you still have warranty use it if your not tech savvy, nothing worst then having to fork out after you've broke something :(
 
Pubic hair is all am saying! :p

Joking:D, sounds like a bearing as said above or some cable problem.

Get a software fan controller and ramp it up to the point you hear the noise.

It sounds shady that's for sure. :(
 
I had a similar issue and it was bugging the life out of me.

Like has been said I used a torch and eventually saw that the cable that plugs the fans into the graphics card pcb was catching on one of the fans.

But I echo with whats been said 'it sounds like maybe a fan bearing fail' please dont mess around and contact overclockers for a return.
 
Madgeordie2004 said:
I had a similar issue and it was bugging the life out of me.

Like has been said I used a torch and eventually saw that the cable that plugs the fans into the graphics card pcb was catching on one of the fans.

But I echo with whats been said 'it sounds like maybe a fan bearing fail' please dont mess around and contact overclockers for a return.
Click to expand...

Thanks for all of the advice, It's going back to Overclockers, I'm not risking my warranty. Especially as I am a total nob when it comes to techy stuff.

I don't think it is a cable issue. There is no noise, in fact it's very quiet, until I start gaming with certain games. Dead quiet on Advanced Warfare, Borderlands 2 but you put Witcher 3 or Borderlands Pre Sequal, then things get loud.

Again, thank you for the advice..

Steve
 
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