Help! Son wants to build a gaming PC and I am clueless

I have a VERY happy child!
Got it all booted, installed windows and its working a treat!

Still only one stick of RAM in there, not sure how to approach solving that. For now though, he cannot stop smiling

Thank you all so much for your patience, helps and support to date. I am overwhelmed by your kindness and over the moon to see our son so happy

You need to plug the second RAM stick into the appropriate slot (while powered off) and boot, but as mentioned it will do the memory training thing and that might take awhile.

If it boots grand, if not you need to return the memory.

I have a feeling you've missed something during the initial build, and have set it right with the rebuild, so fingers crossed the second stick will be fine.
 
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I have a VERY happy child!
Got it all booted, installed windows and its working a treat!

Still only one stick of RAM in there, not sure how to approach solving that. For now though, he cannot stop smiling

Thank you all so much for your patience, helps and support to date. I am overwhelmed by your kindness and over the moon to see our son so happy
The memory problem will either be a faulty stick or because of the bent pins so there a few things you can do to test.

First put the other stick in to the appropriate slot and see if it boots with 2 sticks of Memory, if not take it back.

Another is to take the working stick out and put the other stick in only and if it boots and works fine it's likely the bent pin has caused a problem.


Go test it when you can and let us know the results.
 
If the memory only works with 2 sticks on one channel then it is most likely the CPU responsible (well, the bent pin), though you'd need 4 slots on the motherboard to test that and I'm not sure if you have 4 slots.

The other culprit can be an uneven mount of the cooler where e.g. it is not making enough contact, but depends on the cooler you're using how likely that it is.

Worth mentioning that pushing the ram in the slots fully isn't always that easy for a first timer either.
 
As mentioned, try the unused stick in place of the working one (wait a while for it to boot just in case)
Once you know both sticks work then you can see if the bent pin has affected either of the memory channels.

You have 4 slots on the motherboard and 2 corresponding channels:

Channel A: Slots A1 & A2
Channel B: Slots B1 & B2

Put sticks in A2 & B2 to see if both channels work, if it works then great, leave it alone, you're done!

If not then try both sticks in A1/A2 then B1/B2 - This will show you if one of your channels isn't working.

Motherboard (Gigabyte B650 EAGLE AX) manual for reference, page 15 - https://download.gigabyte.com/FileL...1101_e.pdf?v=90178938af27826480a5e99026d17d3c

If you get it working with both channels let us know, then you can dig into the BIOS for even more PC fun...! :D
 
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