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Help with 5850..

Fair enough, When I first installed the 5870 it ran crysis 2 for about an hour with no issues. It then blue screened and then re-set the pc and after that I got the Green curruption on screen in two seperate pc's straight away...

This is a really bad video showing it currupting and then re-starting I have better just not uploaded them to youtube yet...


thats ram failure or overheating of the ram, surely ocuk wouldn't miss that.
 
The 5850 is deffinately borked I just run Fur mark and all was ok unitl 75.c then the fan stopped spinning and the temp rose to 88.c before I quit out as the 2nd fan did not spin back up again this time. I have video'd this as well to show what is happening and the temps....
 
Looks like you're having every PC builders nightmare.. I've been here before, my best advice is fight like crazy, never give up on RMA's.. If you know the cards faulty then it's faulty no matter what the retailer says.

When I was younger I would have quietly accept such a thing, nowadays I'm a little more consumer experienced and will fight for my rights.

Hope your 5870 gets refunded and you eventually get a working Graphics you want.
 
That 5870 definitely looks like it's ram is faulty as I had the same problem on two cards myself... I assume the funny squares also show up within the BIOS and on boot?

As for the 5850 it definitely looks like something funny is going on. What happens to the fans on boot up of the computer? Do they both come on like normal before Windows loads?
 
The 5870 worked fine in bios and booting once in windows as soon as you did anything like open a folder you got the green squares.

The 5850's fans are both running when booting and are normal in windows its just when loading the GPU they do it.

I have just had a reply from MSI tech supprt asking me to check the bios with live update which I have done and it is current. They say if this or drivers does not fix then the card is faulty and needs to be returned to the retailer.
 
Sounds like both of your problems aren't clear cut, but obviously they both appear faulty.

Fingers crossed you come out of this with some working cards whatever the solution is.
 
They always tell you to through retailer, truth is as a customer you have the choice to go directly to manufacturer for warranty issues on faulty products.

After all the warranty is with MSI, not OCuk.
 
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Update time..

I will start with the XFX 5870 as before worked perfect for approx 45 mins then green and black curruption and blue screen re-starts. I tried the card in 3 pc's all different spec and had very similar results always resulting in curruption and a re-start. Finally I used my spare hard drive and did a complete fresh install of windows 7, installed the latest amd drivers, the card was fine until re-starting after the driver install and then nothing no display at all from boot. So this card is deffinately not "no fault found" possibly it had an intermittent fault and has now given up the game completely ?. I have lots of videos but doubt I will need them as the card seems to be clompletely dead now.

I also recieved the replacement MSI 5850 Frozr II and it works perfect, both fans spinning from first install, No whine at all and a Max temp of 61.c in furmark after 30 mins, both fans run all the time. :D:D Happy days.

Just need to get the two faulty cards returned for a refund and claim back my £44 in fee's and return postage..

A video speaks a thousand words and clearly shows the 5870 not working and the 5850 working as expected..

Time to game............... At last..

 
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The Replacement MSi 5850 is running perfect not a hitch. I left it running furmark for approx an hour and it hit a max of 62.c and both fans span all the time.
 
Think I spoke to soon new 5850 is buzzing like mad now after 45 mins gaming. I think I will DSR this one and go for something else.......:(
The noise is too annoying to put up with...
 
Think I spoke to soon new 5850 is buzzing like mad now after 45 mins gaming. I think I will DSR this one and go for something else.......:(
The noise is too annoying to put up with...

I'd seriously start looking at your PSU, the chances of you having that many faulty cards are pretty slim.
 
I'd seriously start looking at your PSU, the chances of you having that many faulty cards are pretty slim.

I tried the two faulty cards in other machines with the same results. Psu is a brand new TX 650 and only the Msi cards seem to buzz.. ? I borrowed a 5970 last night and that ran fine with no buzzing. Having a scan of Google it seems quite a lot of cards buzz and its not a fault just annoying. Apart from the buzzing the card runs perfect.
 
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I tried the two faulty cards in other machines with the same results. Psu is a brand new TX 650 and only the Msi cards seem to buzz.. ? I borrowed a 5970 last night and that ran fine with no buzzing. Having a scan of Google it seems quite a lot of cards buzz and its not a fault just annoying. Apart from the buzzing the card runs perfect.

Give it time to settle down my 5850 used to make strange noises but settled down after about 3 weeks.
 
Give it time to settle down my 5850 used to make strange noises but settled down after about 3 weeks.

The Pc is running perfect now so it is staying put.. Apart from the noise its a cracking card and after setting up with afterburner the fan is silent even when gaming and the temps remain under 50.c

A lot of hassle to get to this point but it was worth it, or it will be when I get my refunds as so far this one 5850 owes me around £450.... :eek::D
 
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