Help with a diagnostic - Blue Screen streaming machine

Seems ID 1001 relates to application crashes, hangs, and generic reports. So you need to cross check the times in your other logs in order to narrow it down.
Have you installed any new software prior to this happening? You could try a system restore and see what software or updates will be affected. Then see if the crashes persist after the restore.
Are your hdd's in good health?
 
Here is the dump file

==================================================
Dump File : 122914-11856-01.dmp
Crash Time : 2014-12-29 21:58:56
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`0d7cd028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+12a3b
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Full Path : C:\Windows\Minidump\122914-11856-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 390*472
Dump File Time : 2014-12-29 22:01:10
==================================================
 
its memory related 124 bsod is,memory controller voltage not enough,or cpu voltage not enough

did you try with just 8gb of ram?

I think whatever is in the memory when it crashes relates to the hal.dll not sure,but 100% sure on the 124 error code

xmp memory profile wont adjust the imc voltages either,auto usually sets too low
 
What's your temps like when streaming? Cpu and Gpu.

The hal.dll+12a3b and ntoskrnl.exe+75bc0 can be caused by overheating or driver issues, mostly Gpu.
 
Might have landed a poor chip that doesn't cut the mustard for encoding at stock. Encoding can defeat clocks that passed stress tests. No reason to stop trying what's been suggested though. Just that it may ultimately be down to that, rare as it is.

One of the things I'd try (after tinkering with memory voltages as suggested) is underclocking, say to 3.5GHz, remove all turbo etc. If it still occurs, then it would at least eliminate the CPU as the cause. If it doesn't, you have a good argument for returning the chip for not performing as it should at stock.
 
So, I tried with a single stick of memory - and it doesn't post. Neither memory sticks post individually but then when put together, it does post. However, checking the BIOS it only shows 8GB in a certain order. Switch them around and the full 16GB shows again, all signs point here to faulty memory.. doubt it would be the mobo
 
So we replaced the motherboard and memory... all was going well. Then 124 issue again. CPU has been tested..

leaves HDD/PSU

gut feeling is PSU, anyone shed light?
 
how much memory? tested with only 8gb installed?

99% sure its memory/memory controller voltage related

it should boot with just one ram stick installed in any one of the ram slots
 
wazza300 said:
how much memory? tested with only 8gb installed?

99% sure its memory/memory controller voltage related

it should boot with just one ram stick installed in any one of the ram slots
Click to expand...

Just bought another kit of 16GB (8x2). But yeah on the old motherboard it didn't boot with a single ram module. BSODs also happen sometimes just rebooting without the actual blue screen too.
 
Could be an incompatibility with that specific motherboard and RAM combination also not sure what you did in regard to voltages but as per my earlier post that BSOD can sometimes be an odd one due to the voltage deltas in setups that are otherwise stable.
 
if I were you id try 8gb of ram for a few days,or try 16gb and tweak the imc voltage (no idea what its labelled up as on z87/97 though)

on the old motherboard and non booting with one ram stick points to either bent cpu socket pins/too tight a cpu cooler or a flexing motherboard
 
Id still hazard a guess that its the chipset voltages, though im unfamiliair with the offset method of increasing voltages for theese as asus Z97 boards are a bit different from my Z87 in regards to theese. For mine i just type the required value in.
 
wazza300 said:
if I were you id try 8gb of ram for a few days,or try 16gb and tweak the imc voltage (no idea what its labelled up as on z87/97 though)

on the old motherboard and non booting with one ram stick points to either bent cpu socket pins/too tight a cpu cooler or a flexing motherboard
Click to expand...

Will run with 8GB to see, but it's a completely different motherboard with completely new memory.. would this issue still be present?


**updated OP**
 
Last edited:
Yeah if it needs more imc voltage for 16gb

With 8gb you don't have to tweak imc voltages

124 bsod is related to that aswell
 
If it's down to voltage regulation, and that's either PSU or motherboard issue and we've replaced the motherboard with same issues, wouldn't this point to the PSU?
 
It's hard to say,I doubt psu would cause a 124 bsod,its usually memory related

If it still bsod's over the next few days with just 8gb then Yh I would look into testing with another psu,but if it doesn't then it means you need to raise the memory controller voltage when using 16gb of ram
 
What Psu do you have and how old is it?

You could check your voltage tolerances. Make a note of the voltages shown in your bios.
Install and run HWMonitor whilst streaming and see if there are any voltage fluctuations.
 
Idleman said:
What Psu do you have and how old is it?

You could check your voltage tolerances. Make a note of the voltages shown in your bios.
Install and run HWMonitor whilst streaming and see if there are any voltage fluctuations.
Click to expand...

Cooler Master 750W - fairly new (90 days or so)
 
You must log in or register to reply here.
Back
Top Bottom