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Griff7520 · 10 Sep 2010 at 14:04

On my advice a friend of mine bought this system from here a month ago.
"Titan Predator" Intel Core i3 530 2.93GHz @ 4.20GHz ATI Edition DDR3 System

From day one he has had problems with his graphics card crashing during gaming. He has a ATI 5830 in it.

He has tried resetting bios to default in case it was an unstable over clock and when he got in touch with OC they said return the graphics card. He recieved a replacement yesterday and it is still crashing as before.

What do you guys suggest he does now....to me it must mean either a PSU , motherboard or memory issue.

He is in the process of running a memory test on each stick to see if it is a memory issue but i dont think he should have to do this

Is he entitled to return this pc for proper testing at no cost to himself, or will he have to pay to get it sent back.

Any suggestions most welcome

RJC · 10 Sep 2010 at 14:24

What PSU is your friend using, make / model and wattage.

Griff7520 · 10 Sep 2010 at 14:25

the system came with an ocz 600 watt

RJC · 10 Sep 2010 at 14:28

Ah, yes. I did nor read the the first part properly, thought it was just the overclocked bundle he bought, not a whole system

Did he install the operating system and drivers, possible to uninstall and then re-install the gpu drivers.

Griff7520 · 10 Sep 2010 at 15:09

He has done a clean install and has all the latest drivers. He tried using 1 stick of memory at a time and still had the same problem.

update......he has put the graphics card in the second pciex slot and has been running ok for an hour........looks like a faulty motherboard

Griff7520 · 10 Sep 2010 at 16:38

crashed again ....so it is happening on both slots

wapcatlet · 10 Sep 2010 at 18:00

Check your temperatures on the CPU.

Griff7520 · 10 Sep 2010 at 21:17

we have checked everything....temps, fans, memory,changed graphics cards, done reinstall of windows twice,tried all newest drivers....the only thing we cant check is psu, we think its either a faulty psu or otherboard....anyone else have an idea what to do

Schizo · 10 Sep 2010 at 21:29

if it playing up then just send the whole back.

it's not worth trying to sort it out if there is a problem and the bundle is still under warranty.

Griff7520 · 11 Sep 2010 at 20:07

will oc get this picked up or will he have to pay to have it sent back himself

Surveyor · 12 Sep 2010 at 00:49

According to the description on the shop site that system comes with a 12 month collect and return warranty so Overclockers should arrange collection at their expense.