Hero 690 boards burning up

Grimley · 29 Dec 2021 at 13:25

My bad for not reading the whole thread, I'm getting like my dad.... :rolleyes:

scubes · 29 Dec 2021 at 15:48

Checked mine my strips are on the right so I'm good thank god.

scubes · 29 Dec 2021 at 16:49

MartinPrince said:
Yes, yours is on the right so should be OK. Glad you didn't need to go through the hassle of returning it. It will be interesting to see what the fallout of this is and what or if Asus' public statement about it is.

Same as me ..

Drumroll · 29 Dec 2021 at 19:30

V F said:
Funny in a way... As in since all the shortages, Covid, lockdowns, shortage of parts, factories locked down, it seems to be lots of parts failing or rushed from such high demands or corners cut? EVGA with certain components on their cards ended up with no video output. Gigabyte with the exploding power supplies, NZXT with the dodgy manufactured riser cables and now Asus with certain motherboards and faulty parts... What next?

Funny how also Jay never got ripped into Asus unlike how he does on Gigabyte.

Don't forget the Acer monitors reported by GN.

V F · 29 Dec 2021 at 19:33

What was wrong with those? and were they during the pandemic though?

Drumroll · 29 Dec 2021 at 19:47

Not a widespread issue yet, but only time will tell.
I guess the issue is the lack of components, allied to manufacturers trying to cash in, anything (components) available is used.

mrk · 29 Dec 2021 at 20:21

But of a nightmare eh!

ps3ud0 · 29 Dec 2021 at 20:37

Be funny if there is a second silent revision which requires that polarised cap in a different orientation.

Not sure really if we should expect a response from Asus during the holidays, hoping people that buy those kind of boards would have spotted the threads about this, bit of a ticking timebomb otherwise.

Wonder how retailers will act if Asus don't so anything publicly? Hopefully GN get involved...

ps3ud0 :cool:

mrk · 29 Dec 2021 at 20:38

Asus have :

https://twitter.com/JayzTwoCents/status/1476283137659269122?t=qHJJFD49zWvWHfXDcjF6Fg&s=19

NinjaCool · 29 Dec 2021 at 22:15

The potentially affected Z690 Hero units are all from 2021 with part nr 90MB18E0-MVAAY0 and serial nr starting with MA, MB, or MC."

Dave2150 · 29 Dec 2021 at 22:24

mrk said:
But of a nightmare eh!

Glad ASUS publicly admitted/reported this during the holidays. Not like Gigabyte, that refuses to admit fault with exploding PSU’s etc...

So far appears to just be a batch released in North America. I believe I was one of the first with a Z690 Hero from OCUK during the first stock drop, my part number/serial is much later than the serial numbers/part numbers identified so far. Would be good to know if anyone on this forum gets a faulty board from UK assigned stock.

Would be great to know a final count of how many boards were made with this defect worldwide. Maximus Hero boards are the most popular high end boards by far, so the fact more boards haven’t gone pop yet may indicate a very small batch.

orbitalwalsh · 30 Dec 2021 at 07:27

So far none report in the UK .

Review boards also all fine UK wise

Penster · 30 Dec 2021 at 11:31

Phew - my serial number starts M9 and the 150 is the correct way up! Flashed my BIOS today too.

robfosters · 4 Jan 2022 at 16:11

Made the BBC

https://www.bbc.co.uk/news/technology-59859594

Although according to the BBC, they are for use in laptops :rolleyes:

Journey · 4 Jan 2022 at 16:13

I wonder if that will speed up the cashback for people who are waiting for it, or maybe they'll just end up with a refund.

V F · 4 Jan 2022 at 16:21

Is the Hero line what used to be the Deluxe line back in its day?

scubes · 7 Jan 2022 at 13:48

Mines has been great no issues at all thank god. Really enjoying this setup mote future proof than than the 9700k I had.