You have to buy extra heroes outside the free rotation, with gold (earned through play) or with cash. That doesn't make it pay to win
Blizzards mentality from the start with Heroes was to try and reduce conflict/flaming which is why things are slightly different. For the most part they seem to of worked, it is far less toxic than the games of dota and lol I have played. Not sure mic support is a good thing for Heroes tbh, we shall see!
Blizzards mentality from the start with Heroes was to try and reduce conflict/flaming which is why things are slightly different. For the most part they seem to of worked, it is far less toxic than the games of dota and lol I have played. Not sure mic support is a good thing for Heroes tbh, we shall see!