How do I ensure my directx drivers are up to date?

[EdwardTeach]

Just bought civ 5, and it will only run in directx 9 mode.

Looking on tinternet for a solution, I was advise to make sure my directx drivers are up to date.

How do I do this?

 

[Swifty55]

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

 

[Memphis]

What OS are you using?

 

[Tombstone]

Tried this yet?

http://forums.2kgames.com/forums/showthread.php?t=88977

 

[EdwardTeach]

What OS are you using?

Windows 7 64bit

 

[EdwardTeach]

Tried this yet?

http://forums.2kgames.com/forums/showthread.php?t=88977

Yes, thanks.

 

[EdwardTeach]

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3

That says it provides updates to 9.0c and all previous version of directx - therefore I assumed it wouldn't ensure my directx 10 & 11 are up to date.

 

[Tombstone]

Have you tried running the dxsetup thats in the civ5 folder ?

 

[Memphis]

Windows 7 64bit

Well in that case you don't need to install DirectX 11 as the OS comes with it. Your problem lies elsewhere.

 

[mohawk]

if you bought it of steam, then steam will always check for latest directx as part of first install.

 

[EdwardTeach]

Have you tried running the dxsetup thats in the civ5 folder ?

Yes thanks.

The problem I am finding is that when I click to launch the directx 10/11 version, it goes to a black screen and then...... Nothing happens. I.e no intro movie. I disabled the intro movie, and still nothing happens.

The directx 9 version works fine thus far.

 

[Tombstone]

Yes thanks.

The problem I am finding is that when I click to launch the directx 10/11 version, it goes to a black screen and then...... Nothing happens. I.e no intro movie. I disabled the intro movie, and still nothing happens.

The directx 9 version works fine thus far.

Ah my bad, thought it was that you didn't have the dx10/11 option. Afraid I have no ideas then.

 

[Mailman86]

As has already been said, you should be on some version of DX11 with Windows 7, but if you type 'dxdiag' in to the run box and press enter, you should get the version number if you want to check.

 

[EdwardTeach]

Thanks guys, I will try asking on the 2k forums. Irritatingly, I haven't noticed anyone posting exactly the same problem as me.

A different question I have - I bought the retail version of the game and registered it via steam. It doesn't show up in my steam games library - I.e I have to launch it using the desktop shortcut. Is this normal?

 

[iviv]

Could it be a graphics driver issue? Try updating them too.

 

[EdwardTeach]

No I am on 10.9 I updated via steam only a couple of days ago.

 

[Broken Hope]

Make sure your Steam.exe isn't set to run in compatibility mode, that's one of the main causes for not being able to select DX10/11 in Civ 5.

 

[EdwardTeach]

Ok I just tried running metro 2033. It started up fine, I checked the video preferences and it was running in directx 9 mode.

I changed it to directx10 (directx 11 was greyed out).

I exited the game and reloaded it - now the same thing happens as for CIV V, I launched from steam, and it went to a black screen and got stuck there.

Therefore it would seem that I am having a general problem running applications using directx10/11.

I suspect this may have been cause by updating my ati drivers a few days ago.

Anyone got any idea what is going on here and how i could fix it?

 

[.Simon]

You may as well get the latest DirectX redistributable, it includes DirectX 10 and 11 files.

http://www.microsoft.com/downloads/...FamilyID=3b170b25-abab-4bc3-ae91-50ceb6d8fa8d