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How do I stand returning ebay item 7 months old

Discussion in 'General Discussion' started by dal, Dec 9, 2016.

  1. dal

    Hitman

    Joined: Sep 10, 2005

    Posts: 731

    Location: Lincolnshire

    Hi all, I bought a GPU brand new from e bay back in March. The dam thing has gone wrong & I want to return it for a refund or replacement. I've emailed the seller but I haven't had a reply & I don't think i'm going to get one either. I don't even think I've got the original invoice. Now surely anything electrical will have at least 12 months warranty but how would I go about getting it repaired / refunded or should I just wave the £126 goodbye.
    This is the last time I ever buy anything of any value on e bay.
     
  2. kindai

    Soldato

    Joined: Aug 9, 2013

    Posts: 6,277

    Location: Bromsgrove

    Buy from ocuk next time.
     
  3. Uther

    Sgarrista

    Joined: Jun 16, 2005

    Posts: 9,144

     
  4. itchy

    Mobster

    Joined: Mar 29, 2011

    Posts: 4,780

    [​IMG] :D:D:D
     
  5. dal

    Hitman

    Joined: Sep 10, 2005

    Posts: 731

    Location: Lincolnshire

    Yup thought that might be the case, lesson learned.
     
  6. jsmoke

    Soldato

    Joined: Jun 17, 2012

    Posts: 7,063

    Serioulsy doubt you will get 12months for an ebay sale, more like 2 weeks.
     
  7. dal

    Hitman

    Joined: Sep 10, 2005

    Posts: 731

    Location: Lincolnshire

    I meant the GPU manufacturer's warranty should be at least 12 months, yeah ebay sellers as soon as they've got your money thats it.
     
  8. jak731

    Soldato

    Joined: Mar 17, 2007

    Posts: 5,474

    Location: Plymouth

    If it worked for 7 months it's not like they sold it in bad faith. It might still be under the original warranty period if you're lucky.
     
  9. dal

    Hitman

    Joined: Sep 10, 2005

    Posts: 731

    Location: Lincolnshire

    But how would I go about getting it replaced under warranty (BTW it's a geforce graphics card )
     
    Last edited: Dec 9, 2016
  10. Tephnos

    Mobster

    Joined: May 20, 2011

    Posts: 3,915

    Location: Aberdeen, Scotland

    You get nothing. If it's after 180 days you can't chargeback.

    Tough luck.
     
  11. Efour

    Capodecina

    Joined: Sep 8, 2005

    Posts: 24,261

    Location: Norrbotten, Sweden.

    Just manufacturer RMA it ? I wouldn't expect any shop to sort it for me unless its part of their sale agreement like OCUK on some cards.

    7 months sucks but ive had cards go **** up after mere weeks.
     
  12. Ben Cole

    Mobster

    Joined: Feb 24, 2003

    Posts: 2,597

    Location: Porthcawl and Southampton

    Yes.
     
  13. Finners

    Wise Guy

    Joined: Mar 27, 2009

    Posts: 2,340

    As other have said, what's the GPU manufacturer? Think you will have more like going through them.
     
  14. Weazle

    Wise Guy

    Joined: Jan 15, 2007

    Posts: 1,066

    Check directly with manufacturer.
     
  15. Socaddict

    Wise Guy

    Joined: Feb 20, 2006

    Posts: 1,202

    Location: London

    Was it a private seller or business?
     
  16. koooowweeee

    Mobster

    Joined: Jan 13, 2010

    Posts: 4,661

    Location: Manchester

    If a business seller do they have a shop? Ring them? You will have a invoice in your emails. Weather a manufacturer will take a eBay invoice is another matter. Some just need the serial number
     
  17. Hyper

    Mobster

    Joined: Jul 2, 2005

    Posts: 3,529

    Location: Newcastle

    Go down the manufactures warranty route, its your only chance really.
     
  18. dal

    Hitman

    Joined: Sep 10, 2005

    Posts: 731

    Location: Lincolnshire

    Business
    Thing is I haven't got proof of purchase, I could try & see if the seller will send me a copy of invoice bit I won't hold my breath on it
     
  19. Rroff

    Man of Honour

    Joined: Oct 13, 2006

    Posts: 62,113

    Any emails? when I've RMA'd to manufacturer before with some Amazon purchases they've taken a PDF of the email invoice fine.
     
  20. Craig321

    Capodecina

    Joined: May 2, 2004

    Posts: 19,964

    If it was a business, they have to give 1 year I thought (unless it's 2nd hand?).

    Proof or purchase is surely just in your eBay account / email confirmation?