How long to upgrade speed? NTL

dannyjo22 · 2 Feb 2007 at 10:35

MAllen said:
Actually, when it is really busy, the support overflow takes you into Swansea instead of India. And I have found the Welsh call centre to be much more helpful.

By that I meant that on saturdays it normal says the queue is 5 or 10 minutes. Where during the week I get 25-30 as a waiting time.

dannyjo22 · 2 Feb 2007 at 16:33

Sorted. That forum was superb. A guy PM'd me for my details. I sent him the details and today he phoned me up to tell me he had sorted it personally.

Thanks again scope, that saved me a heap of more waiting time.

Scope · 2 Feb 2007 at 16:38

dannyjo22 said:
Sorted. That forum was superb. A guy PM'd me for my details. I sent him the details and today he phoned me up to tell me he had sorted it personally.

Good stuff.

Now lets hope it really is 4mb when you get home.

Van Diemen · 2 Feb 2007 at 16:44

My NTL upgrades have been done within a few minutes.

I went from 2 to 10, all done in about 5 mins (a long time ago)
I went form 10 to 20 (some trial they were running)

now back to 10 :mad:

dannyjo22 · 2 Feb 2007 at 17:35

Scope said:
Good stuff. Now lets hope it really is 4mb when you get home.

Yep it is a solid 4 or just over using numion.com.