I didn't think you needed to 'install' anything with ntl broadband? Don't you just attach the ethernet cable from the STB to your NIC and Bob's your uncle. That's what you do with the modem anyway. Don't use USB at all if you don't have to.
Nope, i've got the ethernet cable from my ntl digital set top box connected to the onboard LAN, when I open an internet page it can't be displayed. I got a cd with ntl to install the broadband and i'm sure I had this problem last year with my current pc. I think I phoned ntl and I got it sorted, so i'll have to do that with my new pc.
I seem to remember getting a CD with my ntl broadband too, when I only had a modem. I never used it though as it wasn't necessary. There are no drivers or software to install - the internet is always on and so long as your NIC drivers are installed properly and you haven't buggered about with any of the network settings in Windows, it should just work
Well it doesn't, i'm sure the network is fine, it says it's connected. I had this problem even with the NIC I bought last year. I'm using onboard LAN this time and still the same thing. I'll let ntl sort it, it's their fault.
if your using a new NIC aren't you supposed to register the MAC with TW / NTL otherwise they wont forward data to an unregistered MAC? its supposed to detect any new NIC's and set it up automatically under your account (you used to get a maximum of 5 registered MAC's i believe) but it doesnt always work...
might be worth a try ?? by the looks youve tried pretty much everything else
had this problem quite a few times setting up routers, usually you can just clone the MAC of the cable modem but its not that simple in this case....
i dare say if you tried your old nic it would work straight away
Well it doesn't, i'm sure the network is fine, it says it's connected. I had this problem even with the NIC I bought last year. I'm using onboard LAN this time and still the same thing. I'll let ntl sort it, it's their fault.
yeah as mentioned it supposed to just "work" but its not fool proof by anymeans. the service has rather been hit and miss for me in the past. just a suggestion
I am basing all my comments on having only used a modem, not the STB - I gather the modem is superior. I think ntl used to supply you with a modem if you asked for one - I don't know if they'll still do that.
I am basing all my comments on having only used a modem, not the STB - I gather the modem is superior. I think ntl used to supply you with a modem if you asked for one - I don't know if they'll still do that.
they should do, my mrs recently had the 3 for £30 package installed and whilst the guy was there i just asked if i could have a modem instead of running the bb through the STB, he sed sure and went and fetched one (came with a webstar to start with though so sent him back for a Moto SB )
The network card is the onboard LAN, its just another name for it. After looking at this thread I advise you to get someone over who knows about networks.
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