HP Reverb G2 uk release date?

Email from SA.
We had our meeting with HP today. HP has told us that they expect to get the headsets to us by the last week in January. They think this date may improve as the factory optimises production. However for the time being we are working to the end of January. We will update you immediately if this changes.
 
Been waiting for them to come into stock on SA, but nothing yet. Looks like the £50 cashback applies to orders until then end of Jan?
I'll keep checking back I guess. Hope I get one this month.
 
Anyone get their £50 yet? I got an email saying approved but no sign of the money as yet.
It's on the way from China but delayed due to the triple whammy of Covid, Xmas and Brexit.

Should arrive some time in 2021, but when it does HP will give it away on their website before SA customers are compensated.
 
Don't see it personally, end of the day i got what i payed for.

I don't roll over easy, but whatever issues there were didn't effect me. I see no reason to claim anything back, and won't given the choice.
 
Have you still got it? </wishfulthinking>
Sold quickly, and you'd need MM access to purchase anyway.

The cashback applies to orders until 24th of September 2020. End of Jan 2021 is when the cashback can no longer be requested.
Disagree.
https://systemactivereverb.com/termsofservice

1. The Promotion is open to customers located in the United Kingdom who meet the criteria set out below ("Customer"):

a. Have purchased a Qualifying Product during the Promotional Period from SystemActive Limited for their own use...

“Promotional Period” shall be from 1st December 2020 to 31st January 2021
 
I got my money back on 29th December

https://www.reddit.com/r/HPReverb/comments/ksjwsz
How worried should we be about this. I checked and my details are in there :(

Not heard anything from HP or SA yet but no one is questioning the legitimacy.

On one hand I don't like the idea of scammers having my full name, address and bank details at all... OTOH it's not credit card info at least and the details are ones that may be out there already anyway

Not sure what to do really. Changing account details is a huge pita. I have had this account for 30 yearsIt's about time companies were held more accountable when failing to protect customer details
 
FFS

I had an unsolicited password reset email from Microsoft yesterday. Realised it was dodgy because it's not the same email email address I use for MS. Assumed it was random but figure it was due to this now.

Obviously concerning but sure what can be done with the leaked info. Account number and sort code can't be used to buy anything or remove funds.
 
Not sure what to do really. Changing account details is a huge pita. I have had this account for 30 years.

As I read elsewhere, every cheque you wrote from that account had your account number and sort code on it. If buying stuff mail-order it would've included your address as well. The reason you (and I) have gone 30 years with the same account details reassures me that they're not susceptible to fraud.
 
Bloody idiots... they really should be contacting us about this.

The only thing they can directly do with the bank details (which actually appears were hashed so may/may not have been vulnerable) is set up a direct debit but that’s not a big deal.

The main concern is the name and address etc leading to identity theft, someone setting up payday loans or credit cards in your name.

The website was taken offline at 19:50 after this was reported, preventing direct disclosure, however the URLs for users' invoices were still functional until sometime on the morning of January 6th. This would have allowed any individual who had previously saved a list of these invoice URLs to continue downloading them for some time.

As the data disclosure occured on the claim page, anyone who viewed the status of their own claim will have been able to view other users' data. As the website was publicly accessible and anyone could register a claim, it is likely that this data leakage was also available to any individual on the internet registering a bogus claim.

Consenna requested 72 hours (the maximum permitted by the ICO) to investigate this error, to assess the scope of the problem, identify the users affected and notify them. This website has been live since that time expired at 18:45 January 7th.

It’s not actually clear that anyone accessed the data, just that it was accessible. Guess we have to wait and find out the extent of the problem now they have notified of the breach.
 
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wow, they really are having a bad time with this launch.

I am sure there is meme in there somewhere. Like

Terrible GPU Launches!!

HP: Hold my Beer.
 
Just got the official mail.
Really poor show that they can do this with no repercussions.


Dear Michael,

We are contacting you following your recent cashback claim that you made through our SystemActive Reverb site. We wanted to make you aware that, owing to a misconfiguration of the cashback claim website, some personal information related to the claim was accessible online.

While this error was swiftly corrected, we wanted to make you aware of the incident.

What happened?
We were recently made aware that some customer information on our SystemActive Reverb cashback site was accessible online. We immediately launched an urgent investigation. Our current understanding is that this information could, in theory, have been accessed. However, this was only via customer-specific URLs and then manually drawing out the data from the site source code. There is no indication at the moment that anyone malicious or anyone other than the individual who flagged this issue has accessed the data in this way or was aware that the data could be accessed in this way.

Following our investigation, we have informed the Information Commissioner's Office (ICO - the UK's data protection authority).

What information was involved?
As a precautionary measure, we’re contacting SystemActive customers who accessed the cashback offer before 6th January 2021. The data that was temporarily and theoretically available via the back end of the site includes your name, address, telephone number, bank account details, PDF invoice of purchase and claim number.

It is important to note that your bank account number was heavily encrypted using 256bit key and therefore was not accessible at any point

Our response and next steps
I can confirm that the issue has been resolved and the data was secured within 30 minutes of the issue having been brought to our attention. The matter is being investigated as a top priority and we will keep you informed of any relevant updates.

I hope that you can see that we have taken this incident extremely seriously. I’d like to stress that this is an isolated incident and not indicative of our approach to IT security. We have never experienced an incident like this in our history, but this is a timely reminder of the importance of data security.

If you have any concerns or questions on the above, please do get in contact with our Customer Service Team on telephone - 0333 880 5980 or email - [email protected].

Best wishes,

Consenna.
 
I'm looking to pick up a G2, minus the controllers and have been monitoring the HP UK page, waiting for stock to appear.

As of today that page no longer exists. I'm wondering if they will only offer the full kit with controllers from now on but haven't read anything to back that theory up.

Stock is certainly thin, even this long after initial release. Has anyone heard any good news I can look forward to?
 
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