HP Reverb

could be the connector where it plugs in near the headset.had mine turn off when I rested my head back in my seat,put some tape around it and not done it since.
 
well my first order for the Reverb on the 30th got cancelled the next morning due to a processing error they said,i got sent an email from HP saying I could re order it and it would be fine so I did the next day.

problem is HP are now refusing to refund me the money for the first one they cancelled and ive had to get paypal involved..they have been totally silent to 2 emails and web contact forms I filled in..incompetent springs to mind from my point of view.
 
yes charged me for both even tho they cancelled the first.

no idea on their justification I cannot get any response from them despite filling in their online form regarding the query form online and 2 separate emails.

I got paypal involved and let them sort it but doesn't come across as very professional.
 
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