Hi
Since this monitor brought me to my knees, here is the message sent to IIyama and through that, you ll understand what I mean and what I went through.
By the way, is there a firmware for this monitor (not driver)?
So here it goes ..... enjoy reading.
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Hi
I ve purchased your monitor, model G-MASTER GB3461WQSU-B1, for some time now. After the first few months started developing the standby – won t come back bug and I had to either unplug the cable or unplug the power cord. I continued with this issue the following months and I started noticing that when the monitor would wake up from stand by or upon loading windows from the first start up, a small portion of few centimeters on the lower part of the screen, was becoming a mosaic of gradient colors (like the online pixel tests). The solution to that was to either switch to another source and then back or close the screen and lid it up again. These two issues continued up to today but I didn’t want to risk to return the monitor and have a refurbished on with dead pixels (after all you don’t have 0 pixels), ips glow, fogging (no t hat it hasn t) or what else an ips panel suffers from.
Apart from all the above, this monitor gave me the worst troubleshoot experience ever. I m a mechanical / network engineer and along side I build pc’s / servers for companies. You can easily image that at my 43, I ve come to build and troubleshoot a couple of thousand machines. The problem started with my personal pc consisting back then (1 year) from ….
CPU: 3900x / RAM: 2X16 GSKILL TRIDENT (3600Mhz) (AMD CERTIFIED) / OS DISK: SAMSUNG SSD 970 EVO 500GB / GPU: GIGABYTE EXTREME 1080TI / PSU:CORSAIR 850HXi (Platinum) /MOBO: B550 ASUS STRIX GAMING -F /OS: Windows 10 Pro
… and it was random blue screens or restarts upon gaming. It was then that started a colosseum effort to find the cause of this. I did everything!!! possible except one thing (wait for it). Started troubleshooting minidump files (no real help there since it was indicating something like a h/w), re-installation of the OS, change OS to Win11, changed the WHOLE!!!! system in a period of 1 year time. A cost I couldn’t t afford and didn t want as well to spend. So bottom line is a
I changed the whole system which now consists of ….
CPU: 5900x / RAM: 2 x 16 Hyperx (3600Mhz) / OS DISK: SEAGATE SSD Firecuda 1TB / GPU: ASUS TUF 3080 12GB / PSU:SEASONIC VERTEX 1200 (Platinum) / MOBO: B550 ASROCK /OS: Windows 11 Pro
…. And still the problem persists !!!!
It wasn t earlier until a week ago that I though the only thing that remains the same is the motherboard’s chipset which was B550. Maybe some incompatibility between it and the gpu. So I borrowed a X570 one and re installed everything. Started a random game and in less than 2 minutes restarted. At that time, I wanted to borrow an axe as well and cut it in half!!!!! It was then that looked at the monitor and the monitor back at me. The only thing in my mind excluded from all troubleshooting was the monitor. That s how sure I was that a monitor can t cause these kinds of things. Murphy’s laws applied to me and being kept there upon my head for a year and a half !!!!!!! I unplugged that damn monitor and tried with a plain HD monitor. Started a game and 45 mins later still was playing the game (and we re not talking for a high refresh rate game like first person shooter s or something, a simple plain RTS like age of empires type game.) My next step was to borrow a monitor with better resolution and hz to test. So I took my system to a friend of mine who had a Dell IPS G-sync 144Hz 2560 resolution and guess what …… it played as well. Returned home and plugged the iiyama monitor again and the restart was in my pocket !!!!
Of course the monitor is in your site as EOL and it is off warranty because I had faith in it and didn’t troubleshoot it at all.
If you reply back with the cliché <<we re very sorry to hear about your inconvenience>> , you just don t have the slightest idea of the frustration I wen t through, the money I ve lost in research of all that and the psychology I was in all this time. So spare it because you don’t. You re just copy pasting formal phrases.
PS Of course upon all that journey I experimented with different bios setting / memory timings /different OS settings / different cables and versions of them (both hdmi and displayport)
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Thanks in advance!
I have it until mid 2024. However, in order to avoid a tedious RMA with possibly several weeks of waiting, if there is a known fix that I could perform myself I would prefer that of course.
