installation of a new line, thoughts

tipsy

tipsy

tipsy

Associate
Joined
23 Feb 2004
Posts
1,393
Location
Greenside/Tyne & wear
Well My issue's with my internet dropping (packet errors) & random sync probs continue, 02 have been very helpfull running tests but sadly I think its come maybe requiring a new line.

When BT install a new line do they take it from the pole to the green box then to the house?

has anyone had any issues with new lines like are they better? basically I had a great connection with BT till last year & they messed in the green box when connecting BT vision & my line became unstable then. I moved over to adsl24 after that on a 2mb fixed & it was perfect but now on 02 the line is behaving the same as it did last may which has led me to believe a fault. I've replaced the internal wiring, tried a filtered faceplate, replaced all inline filters, used several routers, had 2 lift & shifts at the exchange & finally been in the test socket.


I'm getting a slightly higher sync in the test socket & was asked to leave my router connected in the test socket by O2 tech support whilst they ran a 24hr quality test, test came back with background noise. This noise was not a constant noise but a variable one which they said could be causing this issue & sync drops & packet loss.

Really would a new line fix all these issues? dont care if I dont get a full speed just want a stable line.


any advice is good :D


Kev!


line stats
http://forums.overclockers.co.uk/showthread.php?t=17875264&highlight=username_tipsy
 
its intermittent as sometimes its 14000+ & its stable, with lots of factors and possibly some dodgy wiring outside O2 will not let me push for a new line despite myself paying for it so I'm just gonna wait till bt do the 21cn in my area and hopefully this will fix it
 
well been up & down with a lift & shift & rising my snr to no affect so BT must have killed my line last year when they were at the cab box, used to sync at over 7900 then but a voice fault put me at just over 5000 & thats stayed there. may just get outta my o2 deal & go back to a fixed 2mb at adsl24 as its an issue with gaming & packet errors unless U think a new line; ie from the pole will work. (current line lengh is 1800mtrs from the exhchange aswell).
 
Well I bit the bullet & I'm getting a new line installed & requested a range of things which they said yes to! :

a new line card with temp number
new line from the pole to the
replace the internal box & wiring to the green box

this should hopefully do the trick & give my my correct line speed that is achievable on the line 18mb :D (which is attained at my mother house 3 doors away)
 
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well it gets even better so gonna ring bt & say they can do the new line for nothing!!!!! as this is what goes to my house

brokenlinevisible.jpg
 
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the wires sticking out of that nice box supplies 4 flats, the cables that is hagingout & looking not too well is mine which must be part of this problem
 
updated with line stats after 4hrs use on the o2 box opposed to my netgear dg834gt

newjpg.jpg
 
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can someone tell me what they think of the stats & the other picture above?

Thanx

Kev!
 
well I get similar errors with the netgear but looking at them errors its not to pleasing
 
well new line is in & I'm getting my net back maybe next week :D the old line appeared quite ill & even *** openreach engineer said it shouldve been replaced as it was like chewing gum :D ah well nice new thick copper cable over the old aluminium one :D lets see if I can get my 16mb now....
 
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