Internet in new flat

talkshowhost · 15 May 2009 at 16:43

HI,

I'm in the process of moving flats at the moment and want to get the internet sorted. There is a phone line in the new flat but it is not connetced. Now I have just been on the online chat with BT and unless I am massively mistaken it seems I need to take out a conttact with BT in order for them to reconnect the line? They won't just charge to reconnect without subscribing to one of there services.

Now I do not need a home phone (I have a mobile) so how do I go about getting the internet through a different ISP (preferably Be). Virgin is not in my flat so it has to be through the BT line.

Confused!

Thanks

wij · 15 May 2009 at 16:47

You need an active BT line to be able to order Be/O2 or any other ISP to be honest.

Sky etc. can do the line for you with a voice service but you would need to then take out their internet service too.

So in short you need to sign up for a contract with BT and get their lowest price option for calls. If you sign up as an 18 month contract you can get the £125 installation fee waived, also if the line has only been disconnected for 6 months or less then it should only be £25 to reconnect it.

talkshowhost · 15 May 2009 at 16:50

Thanks for your reply - this seems ridiculous! I probably won't be in the flat for 18 months so I have really limited options. An 18 month contract with their cheapest service is the best part of £200.

May have to look into sky and if I need to get TV as well then I'm sure I could live with it.

roadie · 15 May 2009 at 16:55

Has the line been connected previously? If there is a line in the flat that has previously been connected, then you shouldn't need to shell out the £125 or whatever. I certainly didn't when setting up with BT for calls and Be for broadband.

talkshowhost · 15 May 2009 at 17:35

It was - i've got a reconnection letter. That will still surely mean i would need to subscribe to a phone line before I can get the net through someone else?

wij · 16 May 2009 at 22:39

talkshowhost said:
It was - i've got a reconnection letter. That will still surely mean i would need to subscribe to a phone line before I can get the net through someone else?

That is the case yes, but it should mean that they don't charge you £125 for connection, reconnections are much cheaper - £25 or there about I think.