Internet keeps dropping out

Souljacker

Souljacker

Souljacker

Associate
Joined
18 Jul 2009
Posts
678
Location
UK
Hello,

I have an odd problem where I keep losing connectivity, but only to websites, games and my pop email account - I am still connected to Skype and torrents.

This usually happens when someone connects to the network, but it also happens at other times for no reason!

The only way to fix this is to reset the router, which is a pain as I lose all connections!

My ISP is Pipex, who are AWFUL - they use traffic shaping on me during peak periods, but that said, this problem happens at anytime.

I have a D-Link DSL-G604T router and I am connected via an ethernet cable.

Any solutions?!
 
It's not the amount over a period of time but rather the rate and the number of connections you're opening that will have an effect on the router, especially the latter.
 
Yes, but I don't use torrents often - my torrent client is fired up about once a month if that, it's rarely running on my PC yet internet fail happens daily.

There are 3 computers on our network, 2 are on almost all the time and the other is on periodically.
 
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Pipex are pathetic now they have been bought out. The traffic shaping is very bad. I was with Nildram (same company) and am now enjoying a decent service (so far at least) with Plusnet Pro. Only 20gb limit per month during peak time, but no traffic shaping whatsoever ;)

I'd agree and try OpenDNS, or DynDNS and change isp asap!
 
Unfortunately I am not in control of the ISP, so we'll have to wait 'til the contract is up.

It was fine for a while, then all of a sudden we just got capped - HARD! No emails, no nothing. I even phoned them up to suggest that I'd been capped and the guy couldn't help me, he told me to unplug all other phone devices - sky etc for 24 HRS then try again. :(
 
So the problem isn't that your ADSL's unstable but instead you're getting traffic shaped? How do you know it's either?
It wouldn't be abnormal for an unstable connection to screw up your IP profile which would also reduce your connection's throughput...
 
It might be an idea to lay out what your actual issue is, because it sounds like you have about three - traffic shaping, unstable ADSL and some kind of voice fault (but the latter's fixed, right?).
 
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